What to expect from a new producer

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Reecey617
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What to expect from a new producer

Post by Reecey617 » Thu Aug 30, 2018 7:30 pm

I have a small P&C agency and have been successful running it myself with just an office manager as support for over 6 years. We have done quite well so I decided to add a producer 7 months ago. She has an amazing attitude and eager to learn but at month 7 she is still struggling to manage the simplest of tasks. I pick up things easily so I tend to measure others by that standard but I wonder what I should expect of her by this point. I can’t hand hold her constantly because is slows down my production. She can’t do a simple auto, home, or dwelling policy without support. She often turns to my office manager for support also and the office manager has only been there 1 more month than her. Does anyone have any advise? I find myself frustrated constantly but don’t want to give up too early on her.

d's insurance store
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Re: What to expect from a new producer

Post by d's insurance store » Fri Aug 31, 2018 10:28 am

You might reach out to your carriers...many personal lines carriers offer book, on line or classroom training that is specific to the products offered by each carrier, but perhaps in total, might be enough to impart knowledge to jump start the producer's productivity.

A great attitude and reliability is worth a lot in today's insurance labor market, but ultimately, if you can't achieve some level of independent work productivity, then ultimately a change will be mandated.

Reecey617
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Joined: Thu Aug 30, 2018 2:26 pm

Re: What to expect from a new producer

Post by Reecey617 » Fri Aug 31, 2018 2:54 pm

Thank you for your reply. You invest so much in someone you bring aboard and it is hard to walk away from that without exhausting every opportunity giving them the chance to succeed. I have spend a great deal of time in training and showing her every resource available. Maybe my expectations are too high but it is a huge expense to me and so far our office production remains the same because I am the one doing everything. I think I have a month left in me before I throw in the towel. Until then...wish me luck!

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