Desk Adjuster - Catastrophe

Posted on Sep 20 Boca Raton, Florida


Florida Peninsula Insurance



Florida Peninsula Insurance is a Florida based insurance company with a unique insight to the perils of homeowner's property and liability insurance in coastal areas and specifically in the state of Florida. Our business was founded by insurance executives, who are committed to providing comprehensive homeowners, condo and renters insurance coverage to Florida residents at a fair price. We are your neighbors, and, as such are committed to the safety and security of homes in our state.

Our employees are our team. We provide a casual, friendly, family oriented work environment to our people with a long-term focus on shared success. We have a comprehensive benefits program which we review and adjust each year to meet changing needs. Our employees are given internal opportunities for personal and professional development and we continue to expand our team as we grow. We like to have fun but we also are serious about the services we provide to our insureds. Learn more about us by visiting our Glassdoor page.

We have an outstanding opportunity for Catastrophe claims adjusters to work with Florida Peninsula Claims Services (FPCS), a division of Florida Peninsula Insurance. This position involves providing prompt and thorough claim service to customers in the event of a Catastrophe (i.e. Hurricane, Tornado, etc.). The Catastrophe In-House Desk Adjuster would be responsible for claims involving dwelling damage, damage to other structures, personal property damage, food spoilage, additional living expense, and/or loss assessments that can be handled at the desk level (no field handling).

Duties Include:
•Prompt and courteous customer service in handling Catastrophe claims.
•Timely investigation, review of insurance policies, and verification of cause of loss for coverage determination.
•Reviews documentation submitted and verifies information.
•Determines based on facts of loss if the claim should be reassigned to field adjuster for handling.
•Prepares estimates of damage to dwellings and personal property. Determines amount owed for additional living expenses, as applicable. Maintains proper file documentation reflecting scope of loss and claim adjustment.
•Prepares reports and correspondence in accordance with Company guidelines and procedures.
•Communicates with policyholders, public adjusters, attorneys, vendors and experts as applicable.

Required Education and Experience:
•High School graduate required; college degree preferred.
•Must have active adjuster's license or be qualified for a temporary Florida Adjuster's license for Catastrophe.
•3+ years of property claims adjustment in-house or field experience required.
•Provide your own laptop and supporting equipment and supplies.

Preferred Qualifications:
•Excellent verbal and written communication skills.
•Good skills working with customers.
•Strong organizational and time management skills.
•Knowledge of property insurance policy and coverage analysis.
•Must be able to work under deadlines.
•Proficient in MS Office, including Word, Excel, PowerPoint and Outlook.
•Strong skills and experience with Xactimate estimating program.

The Catastrophe in-house desk adjuster would be compensated on the top end of our daily rate schedule depending on severity. This is a temporary position for Catastrophe Duty only. Position is in our office located in Boca Raton, FL.
We are looking for STARS to be part of our Catastrophe team.