Willis Towers Watson

Technical Support Specialist

Posted on Jun 3 Minneapolis, MN

The Role

Towers Watson benefit consultants have deep experience working with
organizations of all types and sizes. We’ve worked closely with clients to
develop some of the most advanced benefit design techniques currently in use.
We combine expertise in retirement and investment consulting to support
organizations worldwide in designing, managing, administering and communicating
all types of retirement plans


TasksAs an entry level
Pension Analyst you will:
  • Perform with guidance
    from other team members, routine and recurring plan administration tasks for
    clients’ defined benefit plans (e.g., benefit calculations, annual data
    updates, assist with preparation of benefit statements)
  • Work cooperatively with
    other team members (Willis Towers Watson plan administrators, actuaries) to
    complete tasks and to ensure unified delivery of services
  • Gain a thorough
    understanding of the plan design ( e.g., benefit formulas, options,
  • Assist with case
    management for participant call support
  • Prepare pension benefit
    packages in accordance with plan provisions and established procedures
  • Maintain complete and
    accurate work papers and audit trails
  • Learn and use
    Professional Excellence tools and concepts to ensure efficient and quality
    output/service delivery
  • Serve as a contact with
    clients’ human resources personnel
  • Adhere to plan
    documents and government regulations in administering plans
  • Actively participate in
    team meetings and training activities
  • Be accountable to team
    members for agreements and commitments
The Requirements
  • Bachelors or Master’s degree in mathematics, finance,
    economics, statistics, management, human resources, human resource
    management, MIS, or any other major with significant quantitative course
    work with a minimum overall GPA of 3.0
  • Pension benefit calculation or other benefit
    determination experience is beneficial but not required
  • Solid mathematical and analytical skills
  • Work experience that demonstrates strong technical,
    and/or client service and leadership skills
  • Passion for solving problems and sharing solutions to
    exceed the standards of the client
  • Ability to be a self-starter and work independently,
    but also cooperatively in a close team environment
  • Ability to prioritize and have good attention to
  • Excellent oral and written communication skills
  • Strong Microsoft Office skills, particularly in Excel
    (i.e. pivot tables and lookup functions) is highly desired
Employment-based non-immigrant visa sponsorship and/or assistance is not
offered for this specific job opportunity.

including disability/vets