Allstate

Senior Legal Administrative Assistant - Greenbelt, MD

Posted on Jun 5 Greenbelt, MD


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Job Family Summary

Staff Counsel Support is responsible for managing Insurance Defense and Tort Litigation / Disputes work and related issues/matters

Job Summary

This position provides administrative support for the Staff Counsel attorneys in an office under limited supervision.  Enters and manages data, including pleadings, motions and all trial, arbitration and mediation letters; calendars and files related events in case management systems.  Confirms related events/ activities, closes, maintains and archives files. Monitors and routes internal/external client inquiries. 

Key Respnsibilities
  • Handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
  • Handles some ambiguous situations and confidential information
  • Ability to train others across team boundaries on various work group functions
  • Ability to complete minor investigations & solve problems related to specific tasks
  • Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high level contact
  • Monitors and maintains compliance with Team Connect (Litigation Management System)
Job Qualifications
  • High School Diploma/GED required
  • 2-5+ years of experience in a litigation setting, or prior insurance defense experience preferred
  • Intermediate to advanced communication skills including the ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
  • Intermediate to advanced knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, Nuance,  other web-based applications
  • Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters, memoranda, reports outlines, schedules and client communications
  • Ability to prioritize work and organize own time
  • Knowledge of work group functions and processes beyond team boundaries

***Regular, predictable attendance is an essential function of this job.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. 
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.