Willis Towers Watson

Strategic Account Director

Posted on Jun 26 Fort Lee, NJ


How the Position WorksThe Strategic Account Director will serve as the primary point of contact for Tranzact’s external partnership accounts, acting as an internal champion to optimize and expand the relationships.  You will be creating the strategy for penetration and developing relationships with our counterparts at our clients and partners.  The ideal candidate will require strong project management, communication and relationship building skills.  You will able to effectively balance client needs with Tranzact’s business goals and find creative solutions when goals are not aligned. 
The specific responsibilities of the Strategic Account Director include;
  • Development of relationships throughout all levels with the client.
  • Managing client expectations.
  • Client presentations (sales pitch, quarterly business reviews).
  • Client material creation (presentations, summary documents).
  • Ownership of P&L results, i.e. setting monthly management plan, financial planning for budgets and forecasts and altering direction/plans to improve P&L results.
  • Manage multiple commitments, prioritize effectively and identify highest leverage areas. 
  • Be comfortable managing others to accomplish numerous aspects of the work to be done and to hold others within the organization to account; know when to take on the work and where to leverage partners in the organization.

What you need to be successful:
  • Ability to quickly build rapport with both internal and client stakeholders.
  • To be detail oriented, highly organized and both strategically & analytically focused. 
  • Enjoy being accountable for delivering results and able to be self-generative.
  • Strong communication and presentation skills.
  • Determined problem solver who finds efficient ways to meet client needs.
  • To be curious, proactive and self-motivated. 
  • Enjoy a fast-paced environment and willing to work hard and have fun! 
What we would LOVE to see!
  • High level of proficiency with Excel.
  • Prior experience in the health insurance industry.
  • 3+ years of experience in account management, strategy & P&L.
Benefits & Perks for you:
  • Medical, dental, vision, life insurance, disability & 401(k) benefits
  • Professional growth opportunities; including conference & training reimbursements
  • Work remote flexibility
  • Casual dress policy
  • Generous PTO policy
  • Fresh fruit daily & bagel Wednesdays
  • Happy hours & more company-sponsored events
  • Volunteer opportunities
EOE, including disability/vets