Allstate

Level 1 Incident Handler

Posted on Sep 26 94 views Northbrook, IL


The world isn’t standing still, and neither is Allstate.  We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs.  That’s why now is an exciting time to join our team.  As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry.  You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
 

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount.  We empower every employee to lead, drive change and give back where they work and live.  Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams.  For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face.  We acted with conviction to advocate for seat belts, air bags and graduated driving laws.  We help give survivors of domestic violence a voice through financial empowerment.  We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.  We are the Good Hands.  We don’t follow the trends.  We set them.

Job Description

**We are open to qualified candidates to work from our home office in Northbrook, IL & our Global Security Fusion Center strategic location in Charlotte, NC.**


Within our Global Security Fusion Center (GSFC), the Level I Incident Handler is responsible for monitoring multiple security technologies and alert systems to engage in the detection and remediation of potential security events and incidents.  The individual in this role will follow detailed operational process and procedures to appropriately analyze, escalate, and assist in creation of cases, basic investigations, and contribute to the enhancement of GSFC processes.
 

Key Responsibilities

  ↵

  •  Monitor multiple security technologies, analyzing outputs and determining the next course of action.
  • Correlate and analyze events using skill and technology to detect IT security incidents.  
  • Follow detailed operational process and procedures to appropriately analyze, escalate, and assist in remediation of critical information security incidents.  
Job Qualifications
  • General technical skills, includes TCP/IP knowledge, networking and security product experience
  • Strong written and verbal communication skills
  • Willingness to acquire in-depth knowledge of network and host security technologies and products (such as firewalls, Network IDS, scanners) and continuously improve these skills
  • Demonstrated ability to work in a team environment
  • 1-2 years of information security related experience, in areas such as: security operations, incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, intrusion detection, or firewall administration.
  • 1-2 years of experience of one of the following: -Network operations or engineering or System administration on Unix, Linux, or Windows
     

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning.  Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k).  Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate.  Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. 
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.