CR-Social COE-Assoc Mgr

Posted on Oct 21 90 views Chicago, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Job Family Summary

The Associate Manager, Social Experience is a key resource within Allstate’s Social Media Center of Excellence (COE). The Social Media COE consists of three teams (Social Experience, Brand Editorial and Digital Intelligence & Engagement) which are part of the larger Marketing, Innovation and Corporate Brand division. This role is on the Social Experience team which is tasked with creating upper, middle and lower-funnel social content and experiences for the brand.

Job Summary 

Allstate believes everyone deserves to live a life well protected. The Associate Manager, Social Experience will help bring this belief to life through the creation and distribution of social content for The Allstate Foundation. Their work should result in increased content quality, performance, brand love and consumer engagement with The Allstate Foundation (TAF). The Associate Manager, Social Experience will  lead TAF's social media strategy and execution. This person will create and maintain a “Social Playbook” document which guides the foundation’s entire social program (strategy, execution and measurement). In addition, they will be responsible for supporting key TAF initiatives and goals through social. Other responsibilities include: concepting and creating premium content that lives across paid, earned and owned digital platforms and content calendar planning. 

As a person, the Associate Manager, Social Experience - TAF is passionate about growing purpose-driven brands through social media. They are a social media expert who is excited to elevate The Allstate Foundation’s cause. Colleagues would say this person is known as a “kind collaborator” who works well with cross-functional teams and ideas.

Key Responsibilities
  • Writes inspiring, data-driven creative briefs for our Creative Center of Excellence. Reviews creative work and provides feedback to ensure content is both “on brand” and compliant with all TAF legal and risk guidelines.  
  • Leads The Allstate Foundation’s social content calendar planning in partnership with other Corporate Brand partners.
  • Creates original written and/or visual content for publication on social channels. 
  • Partners with the Social Experience Consultant to get content published according to calendar. Partners with engagement team to monitor inbound risks and opportunities for TAF.
  • Creates and maintains a “Social Playbook” document which guides the foundation’s entire social program (strategy, execution and measurement).
  • Collaborates with Thought Leadership, Brand Editorial and Storytelling teams to refine narratives, calendar and execute specific projects.
  • Partners with media team to execute and report on paid social campaigns. Partners with Digital Insights lead to report on organic and earned campaigns.
Job Qualifications
  • Minimum of 8 years of experience in digital marketing, content creation, mobile marketin
  • Advertising, public relations and/or digital marketing agency experience
  • Advanced writing skills 
  • Basic graphic design and Photoshop skills
  • Demonstrated content strategy and planning experience
  • Experience writing data and insights-driven creative briefs and partnering with creative teams
  • Paid, earned and owned campaign case studies 
  • Deep understanding of paid social advertising including creative best practices and reporting
  • Understanding of how ideas are talked about and spread on social media
  • Ability to provide constructive feedback to creative teams and report on content performance

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.


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Allstate generally does not sponsor individuals for employment-based visas for this position.


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