Associate Manager, Digital Insights

Posted on Oct 21 61 views Chicago, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Job Family Summary

The Associate Manager, Digital Insights is a key resource within Allstate’s Social Media Center of Excellence (COE). The Social Media COE consists of three teams (Social Experience, Brand Editorial and Digital Intelligence & Engagement) which are part of the larger Marketing, Innovation and Corporate Brand division. This role is on the Social Experience team which is tasked with creating upper, middle and lower-funnel social content and experiences for the brand.

Job Summary 

Allstate believes everyone deserves to live a life well protected. The Associate Manager, Digital Insights will ensure the Social Media COE’s creates digital content that advocates for consumers. Their work should result in increased content quality, buzz, brand love and consumer engagement.
The Associate Manager, Digital Insights provides data, consumer insights and cultural truths that serve as a springboard for creative briefs, brainstorms, reports and social creative development. In addition, they will research and present best-in-class social brand campaigns and make data-driven partner recommendations. They will also be responsible for measuring social content performance. Lastly, they will be an input in editorial planning and social innovation programs. 
As a person, the Associate Manager, Digital Insights is passionate about growing purpose-driven brands through insights-driven creative. They are naturally curious, love translating data, passionate about modern media and driven by the idea of disrupting a category. Colleagues describe this person as a “kind collaborator” who works well with cross-functional teams and ideas.

Key Responsibilities
  • Synthesizing data into actionable consumer truths and cultural trends that can be used in social creative briefs and brainstorms
  • Researching and sharing out top brands’ social campaigns as part of the creative briefing process
  • Making data-driven partner recommendations (ex: influencers, publishers, brands, non-profits, new social platforms) 
  • Monitoring social creative work from brief to execution and reporting on content performance. Content performance reporting will be used as an input into other brand reputation reports. 
  • Provides data and recommendations to the Social COE’s Senior Managers and Director that help refine Allstate’s social strategy and prioritize innovation and engagement programs 
  • Advise colleagues during Corporate Brand Editorial Planning process and Social team calendar planning
Job Qualifications
  • Advanced user of social listening and digital intelligence tools including Brandwatch, Sprinklr, BuzzSumo, Cision, etc.
  • Deep understanding of how ideas are talked about and spread on social media
  • Experience creating clear and actionable social listening reports read by an executive audience
  • Demonstrated ability to advise creative, communications, tech platform and media partners
  • Strong presenter with the ability to quickly articulate a POV with rationale
  • Ability to simplify written and verbal communications to gain executive-level buy in on ideas

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.


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Allstate generally does not sponsor individuals for employment-based visas for this position.


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