The Travelers Companies, Inc.

Technology Engineer (Rally, Application Support, Agile, Help Desk)

Posted on Jan 14 71 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
Under general supervision, demonstrates a general understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management, and technical resources. Facilities and/or participates in the design, development, and implementation of technology solutions supporting one or more business and/or technology area. Ability to multi-task in an environment of changing priorities. This job does not manage others.

Primary Job Duties & Responsibilities
  • Evaluates systems specifications regarding customer requirements, transforming business specifications into cost-effective, technically correct solutions.
  • Prioritizes work and manages projects within established budget objectives and customer priorities.
  • Responsible for adhering to established quality control and security protocols.
  • Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s).
  • Builds, leverages, and maintains effective alliances across technical and business community.
  • Interacts with customers to achieve efficient, effective results.
  • Multi-tasks and prioritizes in accordance with business priorities and production availability requirements.
  • Other duties as assigned.

Minimum Qualifications
  • A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, required.

Education, Work Experience, & Knowledge
  • Three years of experience in Technology preferred.
  • Developing knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Licensing or Certificates
  • N/A

Job Specific Technical Skills & Competencies
  • Intermediate knowledge of one or more of the following technical skills:
  • IT infrastructure
  • Operating systems
  • Basic understanding of programming
  • Process discipline and IDLC methodology
  • Agile software delivery methodologies
  • Broadcom Rally software (or similar tool)
  • Test management with Micro Focus Quality Center (or similar tool)
  • Microsoft SharePoint administration

Environmental / Work Schedules / Other
  • Operates standard office equipment (Frequency)
  • Sitting (can stand at will) (Frequency)

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.