Allstate

Experienced Represented Casualty Adjuster

Posted on Jan 21 52 views Northbrook, IL


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Long Description

Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.


This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as an Experienced Represented Casualty Adjuster and be part of our dynamic team! Candidates preferably can be located in any of the following states: WI, MI, IL, IN, OH, KY, TN, MS, AL, GA, FL, but any remote candidate will be considered.


A Day in the Life:

  • Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
  • Investigate single and multi-vehicle auto accidents involving property damage and/or bodily injury when there is attorney representation using innovative tools and technology.
  • Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the policy and estimate.
  • Document claims through active listening and use of data to investigate and assess claim coverage, liability, and damages.
  • Capture recorded statements, when appropriate, while reviewing all medical records in preparation for evaluation.
  • Determine claim value before negotiating and settling with customers or attorneys.
  • Flexibility to work in a variety of environments – independently, within a team, face to face, and virtually


As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed


This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekend and extended hours if necessary.


If offered the role, you will be provided with training during your first couple of months in the role. You will work with other Allstate employees to learn standard processes, answer any questions you have and make career connections.



A $1000 sign on bonus is applicable for this posting for all candidates who have a resident Property and Casualty License a Designated Home State License in Florida or Texas or have past experience handling Bodily Injury claims for the state of Georgia.

Job Qualifications

You’re a great Match for this Role if:

  • You have 5+ years of casualty experience (represented experience preferred)
  • You have prior experience partnering with an attorney’s office on injury claims and or prior experience with the injury evaluation process
  • You are willing to work flexible hours or weekends when our customers need you
  • Value providing an effortless customer service experience
  • You have a strong background in negotiation and conflict management
  • Are organized, successful at time management and able to multi-task in a fast-paced environment
  • Are known for clear and professional communication – both written and verbal
  • Have a bachelor’s degree and/or prior experience in handling bodily injury claims.
  • Being bilingual and/or having prior military experience is a plus
  • This position is not available to California residents.


We Offer:

  • Compensation range for this position is $51,000 - $79,500 per year, based on experience and qualifications
  • Generous Paid Time Off
  • Medical, Dental, and Vision coverage
  • Company-matched 401(k) and company-funded pension
  • A culture of learning where you can expect to develop foundational skills for the future
  • Opportunities for both personal and professional development
  • Leadership teams that are communicative and engaged
  • Impactful work by serving customers and the community in times of need
  • Recognition and advancement opportunities
  • Learn more about Allstate benefits @ https://allstategoodlife.com

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. 
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.