UX Portfolio Manager

Posted on Jan 23 31 views Northbrook, IL

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Want to work at one of 50 Happiest Companies in America? Interested in joining a collective of creative, innovative and passionate people who look forward to what they do every day?

Allstate’s growing User Experience Group is looking for a UX Portfolio Manager who wants to do innovative work in a flexible and fun environment. You’ll be the relationship maker and nurturer between UX and business partners, helping to set and manage expectations for both. And no matter what you’re working on, you’ll enjoy the positive support of your team and guidance of industry veterans in an environment where you’ll be encouraged to spread your wings.

Allstate is looking for someone who can organize digital projects from the ground up. Do you possess exceptional communication skills? Are you energized by facilitating diverse teams toward clear priorities, shared goals and measures of success? Are you wired to think broadly about systems, patterns and process to innovate and improve how organizations work? You will work closely with fellow UX team members to nurture partner relationships and requests. We’re looking for you to help scale human-centered design in our organization and enable our design team to function seamlessly. Your leadership will be critical to maturing our UX practice, as you help manage some of our most visible digital products.

Job Description

Design Program Management
•Manage relationships with internal business and technology partners
•Understand partner area business strategies, goals, products and roadmaps
•Facilitate new work requests, clearly defining the UX engagement
•Facilitate new work requests, effectively prioritizing and clearly defining the UX engagement
•Track and report on delivery performance and resource capacity
•Collaborate with partners and address design risk mitigation and issue resolution

Talent, Process and Operational Effectiveness
•Care for our humans; improve hiring, onboarding, personal development and recognition practices
•Educate to insure a clear understanding of design activities; demonstrate UX value
•Standardize, measure and optimize our design processes and tools to drive design quality and efficiency
•Assist with UX expense management and reporting as needed

Job Qualifications

•6+ years of design program, operations or account management experience in delivering digital solutions
•Consumer-centric predisposition and demonstrated relationship building experience
•Polished communication and presentation skills; effectively navigate crucial conversations
•Ability to understand data, analyze results and draw insights
•Demonstrated collaborative, experimental and holistic approach to problem solving
•Ability to work independently and apply strategic, systems thinking to maturing the UX practice
•Experience organizing and adapting UX team practices within an agile scrum or XP environment
•Knowledge of best practices for planning and executing human-centered design
•Bachelor’s degree required

Compensation Data

The minimum salary for this position is $75,900. The salary offered will be commensurate with experience.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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