The Travelers Companies, Inc.

Manager, Data Management

Posted on Jan 25 16 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
The Manager, Data Management position, offers an opportunity to both lead and work collaboratively on the Data Management team within the Information Management and Analytics (IM&A) area of Business Insurance (BI). This position will focus on metadata management, governance and stewardship initiatives, as well as the Data Catalog rollout across all of Business Insurance. This role will help create and reinforce sustainable solutions for the different data management disciplines.
As a part of IM&A, the individual will interface with both technical and business personnel on agile teams as well as IM&A leadership to convey meaning, garner support and gather feedback. The ability to create sustainable processes, effective measurements and scalable solutions are all part of this position. IM&A is very engaged in the cloud migration, and our metadata and governance tools need to keep pace.

Primary Job Duties & Responsibilities
Data Governance:

  • Influences adoption of defined data policies, standards and best practices on assigned projects or initiatives
  • Collaborate with partners and assists with the design, development and implementation of innovative governance practices, roles, responsibilities

Data Analysis:

  • Leverages knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs
  • Analyzes medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply
  • Facilitates the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas

Metadata Management/ Data Catalog:

  • Demonstrates thorough understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules
  • Designs and implements metadata repositories

Data Stewardship:

  • Within your organization, facilitate connections among data stewards
  • Establish best practices and expected deliverables

Data Security:

  • Ensures data and information are handled in accordance with established laws, regulations and policies.

Knowledge Management:

  • Leverages tools, processes and workflows to capture knowledge, find information and maintain its relevance
  • Actively promotes a knowledge sharing culture and value proposition while generating awareness of initiatives throughout the organization
  • Designs the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data

Minimum Qualifications
  • Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.
  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge
  • Knowledge Metadata management, governance and stewardship initiatives.
  • Knowledge of Data Management tools, techniques and programing languages
  • Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rules.
  • Experience performing data analytics and writing complex SQL queries
  • Experience with Data Profiling & Data Quality, recommending improvements to best practices.​

Job Specific Technical Skills & Competencies
  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.
  • Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.
  • Effectively contributes and communicates with the immediate team and business partners.
  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity.
  • Able to creatively evaluate alternative solutions.
  • Demonstrates the ability to make routine decisions independently and escalates when necessary.
  • Builds and fosters relationships with the team, business and technical partners to achieve objectives.
  • Practices objectivity and openness to others’ views.
  • Coordinate with other areas to achieve project/department or division goals.
  • Manages time and competing priorities
  • Provides management with accurate and timely status information.
  • Accurately evaluates and estimates tasks.
  • Able to recognize and support team priorities
  • Exhibits team leadership and collaborates with partners.
  • Beginning to provide feedback and/or coaching.
  • May collaborate across the Enterprise and participate in pipeline talent programs.
  • Partners with business customers and provides recommendations.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.