Product Positioning Sr. Communication Consultant

Posted on Jan 27 186 views Northbrook, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

A Communications Senior Manager is accountable for developing and executing stakeholder communication strategies for the organization. This work includes but is not limited to executive positioning, communication counsel, planning and execution, project ownership, agency system stakeholder management and sales conference content delivery to improve agency owner engagement. A primary role includes developing quality, error-free, strategically targeted communications to benefit the agency system. At this level, project leadership will be of critical importance.

Key Responsibilities

Project Management
⦁ Consistently plans, implements, manages, and/ or sponsors projects of moderately high complexity
⦁ Works independently and may own pieces of critical projects from start to finish
⦁ Forecasts short-term and long-term deliverables cross functionally
⦁ Formulates strategies to achieve plan objectives
⦁ Communicates and presents project information to project team as well as providing presentation/ updates to senior level management
⦁ Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
⦁ Ensures processes are followed and applied consistently throughout team/department
⦁ Evaluates and implements process improvements to internal and external compliance requirements/standards
⦁ Manages all-project-related expenses
⦁ Supports governance process
⦁ Analyzes statistical data as it relates to programs, projects and processes of high complexity; provides action alternatives for improvement as appropriate
⦁ Actively manages project-related expenses

Process and Product Design/Improvement
⦁ Develops communication strategies and materials to support new plans, programs & processes
⦁ Solicits and integrates input from key stakeholders
⦁ Proactively evaluates procedures and processes regularly and determines/ recommends alternatives or improvements
⦁ Ensures processes are followed and applied consistently throughout team/department

Program and Process Communications
⦁ Notifies individuals of and monitors the cutoff/due dates for the completion and submission of materials
⦁ Edits and proofreads materials for accuracy in content as well as spelling, punctuation, and grammar
⦁ Composes standard correspondences (routine memos and letters)
⦁ Creates web content (articles, webpages)
⦁ Attends meetings to provide consulting support (communication vehicles, standard practices)
⦁ Answers complex inquiries

Knowledge Management
⦁ Trains/coaches team members or peers
⦁ Actively shares expertise among peers and other disciplines
⦁ Seen as a leader among peers

Supervisory Responsibilities:
This job does not have supervisory duties

Job Qualifications

Education and Experience
⦁ 3-5 years experience required
⦁ Bachelor’s degree required, Communication, English, or Journalism degree preferred
⦁ Master’s degree preferred

Certificates, Licenses, Registrations
⦁ None required

Functional Skills
⦁ Proficient in Microsoft Office
⦁ Strong communication and intermediate project management skills required

Compensation Data

Compensation for this position will start at $59,500/year. Actual salary offered will depend on selected candidate's experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.


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Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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