The Travelers Companies, Inc.

Manager, Business Performance Analytics

Posted on Feb 11 434 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
This position will support the Business Partnership Functions team, and be responsible for execution and delivery of prioritized requests across Business Insurance Functional areas (Actuary, Finance and Underwriting). The person will support the direct engagement with our business partners. They will also partner with the Engagement Leads across Information Management & Analytics to provide the best strategic solutions for our customers. The incumbent will provide support in managing work intake, prioritizing backlogs and driving delivery of requests to all customers in a timely fashion. They will also support the execution of any development of assets, support of business test & learns and data discovery work.
This position uses data and analytics to drive business results; leverage internal and external information to identify quantifiable and actionable opportunities for the business unit and is responsible for reporting, monitoring, analyzing data and trends, and communicating these business results across various audiences and partnering on strategic initiatives to ensure optimal outcomes.

Primary Job Duties & Responsibilities
  • Uses analytics to explain business results, monitor business strategies and identify actionable opportunities
  • Uses data visualization and storytelling skills to effectively communicate insights and help influence decision/outcomes.
  • Leverages industry best practices, market data and technology trends to identify business opportunities.
  • Effectively works with cross functional teams on varying business initiatives
  • Influences business strategy and helps to prioritize investments based on translating insights to business value
  • Builds strategic business partnerships with IT, Actuarial, Operations, Finance, Data Management and Claim functional areas.
  • Can manipulate raw data and understands the ultimate design required to meet business requests.
  • Directs the development of analysis.
  • Interprets data to recognize patterns and analyze trends.
  • Monitors performance indicators and identifies possible improvements.
  • Assess the financial impact of recommendations.

Minimum Qualifications
  • Bachelor’s degree or equivalent education and 3 years analytics experience required.

Education, Work Experience, & Knowledge
  • Bachelor’s degree in mathematics, finance, computer science, statistics, MIS or equivalent experience preferred.
  • Typically has a minimum of 4-6 years of experience in Descriptive Analytics or related field.
  • 4+ years working successfully with Microsoft office products and software/programming applications specific to business supported.
  • Working knowledge of SQL preferred.
  • General knowledge of Descriptive Analytic practices and processes. General knowledge of insurance products/concepts required.
  • General knowledge of the main features of the collection of data and the relationship of data elements to each other.

Job Specific Technical Skills & Competencies
  • General understanding of the business functions, processes, and overall business strategies of businesses supported.
  • Demonstrated intermediate analytic and diagnostic skills.
  • Demonstrated intermediate interpersonal skills.
  • Demonstrated intermediate communication and presentation skills
  • General understanding of the business functions, processes, and overall business strategies.
  • Ability to interact effectively with others across functions.
  • Builds and maintains credibility with others.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.