The Travelers Companies, Inc.

Director, Actuarial & Analytics - Loss Analytics & Reserving

Posted on Mar 11 724 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
The Director, Business Insurance Workers Comp (WC) Loss Analytics position is a role responsible for supporting the WC reserving and loss analysis function within Business Insurance. This role will have responsibility for performing reserving and loss analysis across the WC unit while reporting into the Unbundled team. The individual in this position will also support the continued enhancement of technical capabilities within the team through leveraging and evaluating advanced analytic tools. By playing a key role in understanding the drivers of WC loss content, this position will help drive profitable business growth. The Director, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas:
• Loss Reserving methods and process
• Advanced statistical analyses
• In-depth WC knowledge
• Understanding of claim handling processes and its influences on loss estimates
• Broad business knowledge
• Broader awareness of enterprise Actuarial & Analytics community

Primary Job Duties & Responsibilities

  • Assess, prioritize, influence and communicate strategic initiative options to senior leaders
  • Demonstrate effective execution and completion of assigned strategic initiatives and projects
  • Regularly generate process improvements and explore opportunities for innovation
  • Lead assigned unit strategic initiatives (narrow scope, limited and well defined) and cross-unit initiatives on a limited basis and is expected to participate in Enterprise initiatives on a limited basis


  • Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately
  • Drive day to day execution within unit. Support broad department initiatives
  • Promote efficiency across primary working group, balancing additional effort against incremental lift gained from work
  • Begin to make decisions independently in accordance with department practices
  • Provide direction and review others' analytical work
  • Translate business requests into analytical solutions
  • Provide support as necessary for initiatives across the Enterprise within the scope of influence


  • Communicates on a regular basis with staff, peers and business partners and on an occasional basis with senior leaders
  • Tailors communication of analysis, project results, and other business initiatives to audience
  • Communicates technical topics to non-technical audiences with limited guidance
  • Leads group discussions with primary working group
  • Creates formal written communication such as memos or presentations with limited guidance
  • Able to influence and collaborate with peers and partners to take actions to enhance business outcomes


  • Mentor less experienced talent across the Enterprise
  • Onboard new employees and interns in unit
  • Support various training and skill development initiatives across Segment and the Enterprise
  • May provide support for recruiting efforts and candidate talent assessment efforts

Minimum Qualifications
  • Bachelor's Degree required.
  • Minimum of 4 years of experience performing quantitative analysis required.

Education, Work Experience, & Knowledge
  • College degree in STEM related field.
  • Associate Actuarial Credential preferred.
  • 7+ years of quantitative analysis experience.
  • Strong understanding of insurance products and industry.
  • Demonstrated ability in actuarial and quantitative analysis and statistical concepts.
  • Management experience.
  • Excellent communication, collaboration and relationship-building skills.
  • Ability to present and translate complex information in relevant business terms.
  • Strong PC skills (MS Office) and programming skills (eg. SQL, SAS).

Job Specific Technical Skills & Competencies
  • Leadership:
  • Begins to challenge conventional thinking.
  • Takes ownership of projects related to strategic initiatives and makes recommendations to influence business outcomes.
  • Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity.
  • Initial development of Leading Others, including modeling the way for others and effectively leading team projects.
  • Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture.
  • Business Acumen:
  • Has an in-depth understanding and knowledge of certain key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials.
  • Able to effectively utilize this business knowledge in developing and implementing analytic solutions.
  • Has a general perspective of the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors.
  • Is familiar with other key business drivers and disciplines.
  • Relationship Management:
  • Proactively build and own professional business relationships across the Enterprise.
  • Generate and solicit ideas, and build consensus
  • Aware of potential conflict and address proactively.
  • Acknowledge accomplishments of others within your primary working group.
  • Set and manage expectations with business partners for large projects.
  • Understand diverse perspectives to effectively accomplish business goals.
  • Quantitative Analysis:
  • Able to introduce innovative techniques to existing problems.
  • Independently perform and implement complex analytics.
  • Leads and actively engages in technical/peer reviews.
  • May offer technical consultative feedback.
  • Can assess various technical solutions to optimize analytical outcomes.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.