Willis Towers Watson

Certificate Processor

Posted on Mar 12 7 views Nashville, TN


The Certificate Center Processors are integral members of our Commercial Risk and Broking Operations team who proactively review, compile, and deliver information critical to providing exceptional service and business support for Willis Tower Watson clients. If you’re looking to work with a great team of exceptional Property & Casualty professionals while building your knowledge, skills, and technical and professional experience with a stable, respected and dominant player in the world of global risk management and consulting, apply for this role today!

Note: Employment-based non-immigration visa sponsorship and/or assistance is not offered for this specific job opportunity.


The Role


  • Provides customer service for client managers and insured parties requesting certificate of insurance or auto identification cards
  • Reading & interpreting data to compare against policy guidelines
  • Operates in-house insurance account management computer system, spreadsheet software and word processing software to obtain insurance data and issue certificates
  • May review insurance contracts to determine type of certificate and required information
  • Initiates communication with Client Managers and others to obtain information
  • Processes and prints insurance documents
  • Prepares documents for mail

The Requirements


  • Associates Degree OR 5+ years of professional experience is strongly preferred
  • Property and Causality insurance licenses or Certified Insurance Service Representative (CISR) designation preferred
  • Knowledge of computer software including Word and Excel
  • Knowledge of office procedures, practices and equipment
  • Ability to multitask in a variety of computer programs
  • Ability to succeed in a production matrix driven environment
  • Ability to enter, transcribe, store and maintain data electronically
  • Ability to evaluate information against a given standard
  • Ability to understand written information in work related documents
  • Oral & Written Communication Skills
  • Ability to work under stress in a high-volume environment
  • Interpersonal skills
  • Ability to work in a team setting

Equal Opportunity Employer/Vet/Disability