Enrollment Technology Services Consultant (Allstate Benefits)- REMOTE

Posted on Mar 15 198 views Northbrook, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Compensation Data

The starting salary for this position is $59,500 commensurate with experience.

Job Summary

The Enrollment team supports the implementation of our products involving third party technology solutions. The area supports the presentation of products for Customers then processes that data into policies and payroll deduction files. The team supports the closing of the sale as well as implementation of our products on enrollment platforms, the processing of electronic data and the service of perpetual data files throughout the year.

The Enrollment Services business unit will effectively support Customers with product configuration, deployment and service of enrollment technology tools.

This Sr Consultant role supports development and maintenance duties of the Enrollment Services team. Responsibilities include new product development, AB enrollment form account and product configuration on in-house managed technology, Census maintenance, enrollment scenario testing, end user access protocols, report configuration and delivery.

Position interacts with Enrollment Services leadership and requires customer facing activities. Position would also interface with Enrollment Operations to manage file processing requirements of designated enrollment systems. Position would coordinate with QA, Product Support and Actuary units to insure proper setup and compliance is adhered to for file processing purposes within Allstate managed enrollment tools. The position would also have direct manager accountabilities for junior team members.

Key Responsibilities

⦁ Ensure that all the system development/enhancement work undertaken keeps the customer and business operations in mind.
⦁ Ensure that documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained.
⦁ Remediate system issues affecting downstream processing
⦁ Oversees technical implementations of voluntary benefits programs with Employers and Vendors for the Selerix technology platform
⦁ Configure EDI parameters for AB production files
⦁ Collaborate closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues and corporate initiatives
⦁ Mentor junior team members

Job Qualifications

⦁ Bachelors preferred in the Computer Science, Business related fields or related experience
⦁ Good oral and written communication skills required
⦁ 3+ years of experience in account set up and EDI maintenance employee benefits
⦁ Project management skills – 3 to 5 years of experience managing multiple projects
⦁ Working and understanding of the voluntary benefit enrollment process
⦁ Working knowledge of SQL, J-Script and HTML5
⦁ Working knowledge of MS Office Suite (Excel, Word, Access and Outlook)

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.


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Allstate generally does not sponsor individuals for employment-based visas for this position.


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