The Travelers Companies, Inc.

Product Manager, BI

Posted on Mar 15 135 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
Provides leadership, support, guidance and expertise to facilitate the efficient and effective development, installation and implementation of product developed within the line teams. Prioritizes product installation work to ensure business priorities are delivered timely. Provides input on RQI release content. Develops, in partnership with the Product Director, business requirements for coverages, forms, rules and related non-policy forms in support of RQI installation. Assembles transmittals and supporting documentation for product filings. Approves, and manages publication of, product changes in Usage Documents, eLibrary and other Product and UW tools. Reviews, completes, or assigns to SME, OneSumX and Circular compliance related items. Quality checks or audits system changes to ensure product compliance.

Primary Job Duties & Responsibilities

  • With limited direction from others, maintains, and/or revises policy forms and/or non- policy forms, coverages, manual rules and UW Guidelines.

  • Develop process for proactive analyze of competitor forms

  • Understand competitors approach/use of forms versus Travelers use of forms

  • Design future state process for identifying and incorporating law changes, case law, and competitor changes/filings

  • Proofreads policy form images for accuracy of installed image.

  • Creates filing documentation and assists with responses to Departments of Insurance.

  • Develops business requirements for form RQI installation.

  • Serves as a resource for Product Management, Sales, Business Centers, and Underwriting staff for assistance regarding policy form coverage and/or non-policy form information.

  • Performs accountabilities with basic understanding of the quote, issuance, and publishing systems to facilitate the development of policy and/or non-policy forms.

  • Provides input in the development of business case recommendation (Pro Forma Review, Business rationale, for development/decision process).

  • Assists in the development of metrics to track/monitor to ensure success.

Minimum Qualifications
  • Minimum of 3 years of property casualty insurance experience with working knowledge and experience of policy and/or non-policy forms.
  • Intermediate knowledge of Microsoft office products (Excel, Word, PowerPoint).

Education, Work Experience, & Knowledge
  • Demonstrates intermediate coverage/form capability in one or more areas of expertise.
  • Working knowledge of supporting platforms.

Licensing or Certificates
  • Preferred: matriculation in CPCU, SCLA, IIA, or other recognized insurance designations (examples: ARM, CIC)

Job Specific Technical Skills & Competencies
Leading the Business:
  • Intermediate leadership, innovation and initiating skills.
  • Results driven.
  • Customer-focused orientation (agent and consumer).
  • Demonstrates basic understanding of Business Insurance.

Leading Self:
  • Intermediate oral and written communication skills.
  • Basic organization and time management skills.
  • Attention to detail.
  • Advanced ability to comprehend and communicate intent of product strategies, underwriting strategies, and inter-relationships with coverage.
  • Advanced critical thinking and analysis skills to understand underwriting results, and competitor actions in order to recommend industry or state specific actions.
  • Advanced ability to assess underwriting and financial results.
  • Actively invests in improving own capabilities.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.