Willis Towers Watson

Senior Consultant, Healthcare Industry

Posted on Mar 16 99 views New York, NY


Willis Towers Watson's Health and Benefits (H&B) business helps clients improve business performance related to health and benefits. We use our deep analytical skills to solve practical business problems, applying the latest techniques and software solutions to help clients measure and manage risk and capital, grow revenue and create competitive advantage. Our healthcare team brings this expertise, in addition to working across Willis Towers Watson to bring holistic thought leadership to healthcare insurers and providers, particularly in the area of value based care.


As an H&B Healthcare Consultant you will consult on a wide variety of complex projects involving the contracting, pricing, and financial modeling of a full array of value-based care programs, for both providers and insurers. You will serve as the project manager and day to day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.

Note: Employment-based non-immigration visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role


  • As a consultant with our firm you can expect to gain tremendous exposure to all facets of provider and health insurance company operations.
  • Meet revenue and billable hour goals established with your manager
  • Support the generation of new business by enhancing relationships with current clients
  • Participate in prospecting opportunities with new clients as part of a broader team
  • Directly contribute to clients’ success through applying your technical expertise
  • Deliver superior, consistent client management and deliverables in support of a Senior Consultant for assigned clients:
  • Draft statements of work, project plans and budgets involving multiple workflow streams and client teams
  • Oversee the day to day project tasks, ensuring the progress of the team against established objectives, budgets, timelines, deliverables and quality standards
  • Serve as primary, daily contact to clients on delivery of services
  • Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
  • Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
  • Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
  • Provide valued-added consulting expertise on complex projects including contract reviews, financial modelling of contracts terms, fee schedule development, performance benchmarking, network analysis and pricing
  • Contribute to the development of new tools, software and approaches which help our clients improve business performance
  • Key areas of focus will include pricing and financial modelling tools and software for provider risk-taking clients
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Serve as mentor to Analysts and Senior Analysts

The Requirments:


  • 7+ years of experience and success in pricing, analytics or financial management gained in a consulting or insurer environment
  • Experience with claims-based analytics strongly desired
  • Experience with provider risk contracts and ACO development
  • Knowledge of predictive modeling is a plus
  • Proven experience successfully managing teams and producing quality deliverables on time and within budget
  • Demonstrated success in managing client issues and relationships;
  • Strong interpersonal and team skills
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work with ambiguity
  • Flexibility and proven ability to diagnose and resolve issues
  • Strong analytical and creative skills
  • Experience training/mentoring junior staff
  • The ability to see the 'big picture,' leveraging the resources of related practices to address the clients' business challenges
  • Advanced knowledge of Excel required, working knowledge of PowerPoint and Word recommended
  • SAS and/or SQL programming required
  • Availability to travel on an as needed basis
  • ASA required, FSA preferred

EOE, including disability/vets