Allstate

Level 2 Incident Handler (Remote - Home Based Worker)

Posted on Mar 19 193 views Northbrook, IL


The world isn’t standing still, and neither is Allstate.  We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs.  That’s why now is an exciting time to join our team.  As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry.  You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount.  We empower every employee to lead, drive change and give back where they work and live.  Our people are our greatest strength, and we work as one team in service of our customers and communities.
 

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams.  For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face.  We acted with conviction to advocate for seat belts, air bags and graduated driving laws.  We help give survivors of domestic violence a voice through financial empowerment.  We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.  We are the Good Hands.  We don’t follow the trends.  We set them.

Job Summary

The Global Security Fusion Center (GSFC) Incident Handling team is responsible for investigating all cyber security incidents at Allstate. This team detects, responds, and remediates threats for the enterprise. The Level 2 Incident Handler is part of the core investigation team for Allstate and is responsible for performing security investigations and training/mentoring Level 1 Incident Handlers. Level 2 Incident Handlers are also expected to play an active role in process development and assist with the selection of new technologies related to their work.

Job Qualifications
  • Ideal candidate will have 3+ years of security related experience in incident triage/incident response
  • Experience with command line interface and some level of exposure to administering systems and services for various operating systems.
  • Knowledge of security incident and event management, log analysis, network traffic analysis, malware investigation/remediation, SIEM correlation logic and alert generation
  • Demonstrated ability to analyze, triage and remediate security incidents
  • Understanding of Security principles, techniques and technologies such as SANS Top 20 Critical Security Controls and OWASP Top 10
  • Ability to manage multiple priorities simultaneously
  • Moderate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.)
  • Moderate knowledge of malware operation and indicators
  • Moderate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.)
  • Moderate knowledge of security related technologies and their functions (IDS, IPS, EDR, IRP, FW, WAF, SIEM, etc.)
  • Moderate protocol analysis experience (Wireshark, tcpdump, Netwitness, Snort, Bro, etc.)
  • Basic knowledge of audit requirements (PCI, HIPPA, SOX, etc.)
Education / Certifications

Security Certifications Preferred (including but not limited to the following certifications):

  • Certified Incident Handler (GCIH)
  • Certified Intrusion Analyst (GIAC)
  • Certified Ethical hacker (CEH)
  • Certified Expert penetration tester (CEPT)
  • Certified Information Systems Security Professional (CISSP)
  • Networking Certifications (CCNA, etc.)
  • Platform Certifications (Microsoft, Linux, Solaris, etc.)


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

 

Good Work. Good Life. Good Hands®.


 

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning.  Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k).  Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

 

Learn more about life at Allstate.  Connect with us on TwitterFacebookInstagram and LinkedIn or watch a video.

 


Allstate generally does not sponsor individuals for employment-based visas for this position.


 

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

 

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To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

 

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

 

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.