The Travelers Companies, Inc.

Director, Employee Relations

Posted on Mar 31 143 views Hartford, CT

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
This position assists in providing leadership and company-wide direction on policies, programs and initiatives in support of business objectives and mitigation of company exposure. Working in partnership with the Human Resources management community and in collaboration with allied functional areas, implements solutions on critical Employee Relations issues.

Primary Job Duties & Responsibilities
  • Assists in coordinating support of customer base through effective management of Employee Relations resources in the delivery of services.
  • In partnership with legal, pro-actively assists in developing Employment Relations policies for the enterprise and appropriately trains and communicates policies to HR and managers as appropriate.
  • Provides consultation on relevant state and federal employment legislation, complex employee relations issues, performance management, and critical incident management.
  • Investigates complaints or allegations of high complexity including, but not limited to, allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies (many investigations are conducted under privilege).
  • Acts as an integral liaison between the legal area and the HR generalist community on employment relations matters.
  • Manages workforce reductions through the Staff Adjustment process.
  • Identifies employment law and workplace trends (internally and externally), and designs training programs on relevant topics.
  • Collaborates with business partners across functional areas in support of interdepartmental initiatives and issues of company concern.
  • Leads and/or participates in projects supporting Employee Relations, Human Resources, other functions/departments, and the company.

Minimum Qualifications
  • College Degree in related course of study.

Education, Work Experience, & Knowledge
  • Law degree or Master's degree preferred.
  • Seasoned employee relations professional with eight or more years of experience with a heavy emphasis on delivery of employee relations support.
  • Solid experience in investigating employee disputes, grievances, charges, etc. with specialized knowledge of employee relations field.
  • Demonstrated, collaborative work style, strong analytical and communication skills.
  • Knowledge of, or experience in HR generalist role helpful.
  • Knowledge of financial services industry helpful.
  • Strong consulting and influencing skills.

Job Specific Technical Skills & Competencies
  • Some travel (approximately 10%) required.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.