Sales Coach

Posted on Apr 2 11 views Northbrook, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

The Agency Channel (Market) Sales Coach (MSC) will be responsible for supporting approximately 50 Market Sales Associates (MSAs), providing sales technique coaching, driving each producer’s performance and collaborating directly with the Market Sales Associate Manager and Agency Innovation Team. The MSC will also ensure sales approaches and techniques are within compliance, contribute to talk paths to be approved throughout the sales process, ensure MSAs are abiding by call hours, and sharing reporting measurement support to drive results within each marketplace.

Key Responsibilities
  • Develops and executes complex strategies to coach and support MSAs within all avenues of the sales process from approach, to contact, and sales through onboarding.
  • Acts as a subject matter expert, identifying ongoing opportunities for employee development, providing coaching to employees to further support the MSAs and drive results through multiple avenues by capitalizing on marketing within their local areas.
  • Ensures employees are adhering to minimum standards, monitors and adjusts as needed. Includes but not limited to production goals, compliance standards and marketing processes and procedures
  • Provides necessary updates to MSA Managers and Agency Innovation leadership to engage timely support for the success of all MSAs their AOR touches.
  • Collaborates with other areas of responsibilities, including but not limited to marketing, technology, education, etc., and meets each project’s deadline while executing multiple projects at a time, completing other assigned responsibilities as given.
  • Creates a goal oriented, positive, and engaging work environment and fosters a culture of empowerment and inclusive diversity
  • Creates and drives results through Key Performance Indicators and coaching through performance metrics to identify gaps for opportunity, but also areas driving a greater result

Supervisory Responsibilities:

This job has supervisory duties

Preferred Qualifications

Education and Experience

  • Bachelor’s degree or equivalent experience
  • 3 - 5 years of related experience
  • Sales and/or consulting background
  • Prior knowledge of leading others through ambiguity and consistent change

Certificates, Licenses, Registrations

  • Property and Casualty (P&C) Insurance License

Functional Skills

  • Knowledge and experience in business, supervision, and management
  • Knowledge of the functions around sales and operations
  • Advanced written and communication skills. Includes presentation, business writing, negotiation, motivation and relationship management
  • Management experience in a team-oriented workplace preferred
  • Proficient computer skills in a Microsoft Windows environment
  • Ability to effectively prioritize and manage time
Compensation Data

The salary range for this role is $64,700 - $112,000, Offer will be based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit

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Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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