Allstate

Sr. Product Manager, Mobile

Posted on Apr 8 68 views Northbrook, IL


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

This role is open to remote applicants near one of our talent centers in Northbrook, IL, Chicago, IL, Irving, TX, Charlotte, NC or Tempe, AZ. The Mobile Marketing team leads the strategy, design, implementation and ongoing maintenance of consumer-facing mobile experiences to enable customers and prospects to interact with Allstate from their smartphone and other connected devices. The team focuses on meeting consumers needs by enabling self-service, deepening customer engagement, and promoting product growth by leading the development of solutions for consumer mobile applications and emerging technologies that support the Allstate brand and prominently feature Allstate Agencies. The team, within Digital Transformation, also serves as an enterprise resource in the areas of digital engagement and Mobile marketing.



The Senior Marketing Manager of Mobile Strategy and Engagement will lead and execute mobile strategy and initiatives, primarily focused on the product lifecycle for the Allstate branded mobile applications and emerging mobile technologies, consistent with business strategies.

The Senior Marketing Manager of Mobile Engagement will develop the strategy and vision for the mobile product team including product managers, technology leads, scrum masters, mobile developers, testers and user experience professionals The leader in this role will work closely with business stakeholders to maximize the value of the mobile work and budget for Allstate.

The Senior Marketing Manager of Mobile Strategy and Engagement will also serve as a team and company resource in the areas of mobile engagement, mobile marketing and digital transformation.


Key Responsibilities
  • Provide strategic leadership and professional development for a team of mobile product managers focused on the development of mobile applications and consumer-focused enhancements to existing mobile platforms
  • Managing a consumer-focused product mobile roadmap, making strategic adjustments as needed based on consumer needs, resource allocation, technology delivery and corporate priority
  • Monitor market trends, consumer preferences, emerging technologies and relevant digital resources to identify patterns, communicate implications and support strategic efforts for the mobile program;
  • Evaluate emerging mobile technologies that could benefit Allstate customers and prospects, with an eye toward capabilities that provide utility and could empower Allstate employees and agencies;
  • Serve as serve as a subject matter expert and resource to internal stakeholders, providing strategic mobile expertise with AORs to integrate mobile technology within their processes and digital programs;
  • Provide strategic leadership on customer communication programs that raise awareness and drive usage of the mobile self-service channel;
  • Analyze market intelligence, mobile metrics and business results to translate emerging trends into business opportunities, as well as identify opportunities to improve processes and strategies as appropriate;
  • Identifying emerging trends in connected automobile technology, smart home and IOT.
  • Management of program, budget, and resources across the entire eBusiness mobile portfolio
  • Identifies Digital Transformation needs and requirements of other business units and AORs, and executes programs to meet these needs.
Knowledge/Skills/Abilities/Experience
  • The successful candidate will have at least 10 - 15 years of relevant experience
  • Ideally 5-7 years in a mobile environment
  • Familiarity with and affinity for agile development, collaboration and test-and-learn environments
  • Passionate about delivering mobile solutions that exceed expectations.
  • Ability to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-making;
  • Proven ability to work in collaborative, matrixed environment.
  • Proven expertise in marketing, with specific experience in digital marketing, including e-commerce;
  • Proven technical acumen, with an interest in emerging technologies and basic understanding of system architecture;
  • Ability to use strategic vision to define a customer value proposition and communicate it to various stakeholders
  • Strong understanding and experience with e-Business and e-Commerce applications and technologies, ideally in a large corporate environment;
  • Strong consumer disposition with ability to define and communicate consumer-centric business requirements to technical and non-technical audiences;
  • Excellent communication and story-telling skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiences;
  • Ability to think strategically and execute tactically;
  • Solid product/service development experience;
  • Demonstrate a collaborative approach to achieving business results;
  • Experience in telematics, automotive, or internet of things is desired, but not required
  • Multi-channel experience is desired

Educational Background:

Bachelor's Degree, Master’s preferred


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

 

Good Work. Good Life. Good Hands®.


 

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
 

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

 

Allstate generally does not sponsor individuals for employment-based visas for this position.


 

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

 

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

 

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

 

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

 

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.