Willis Towers Watson

Risk & Quality Management Analyst

Posted on Apr 13 284 views Greensboro, NC

The Risk & Quality Management Analyst supports the North America Business Unit in maintenance and monitoring requirements necessary to support adherence to sound, effective, efficient and value-add business practices.


  • Support North America Risk & Quality Management objectives and goals for development and implementation of Quality Standards in all Key Pillar areas (Quality Management, Legal & Regulatory, Risk Management, and Internal Audit Support).
  • Support the business in monitoring Risk & Quality Management compliance and adherence.
  • Facilitate and manage Risk & Quality Management information management material.
  • Support North America Risk & Quality Management team in the identification of gaps in process/performance and implementation of improvement strategies.
  • Maintain and manage Risk & Quality Management training and continuing educational materials.
  • Participate in coordination and delivery of Business Unit Risk & Quality Management training, L&D, continuing education.
  • Facilitate and participate in monitoring and management of BU metrics and monitoring


  • Bachelor’s degree or a minimum 3 years business experience within the reinsurance broking industry.
  • Supervisory and/or management experiences beneficial but not required.
  • Strong Microsoft Office skills with an emphasis on PowerPoint.
  • Strong critical thinking and analytical skills with attention to detail.
  • Strong organizational and time management skills.
  • Must be a self-starter and self-motivated, capable of working independently, as well as part of a team.
  • Excellent communication skills, including facilitation and team leadership.
  • Motivated by guiding and supporting business change.

Equal Opportunity Employer/Vet/Disability