Allstate

Catastrophe Inside Property Claims Service Specialist (Remote/Home Based Worker)

Posted on Apr 15 97 views Northbrook, IL


The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description



Unforeseen events are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.



This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Catastrophe Inside Property Claims Service Specialist

and be part of our dynamic team!



A Day in the Life:

  • Draft and send out correspondences to insured and claimant customers in addition to processing payments.
  • Review documentation and notes in claim in accordance with business unit standard methodologies to route file to appropriate party.
  • Answer and route calls along with other electronic correspondences as well as perform clerical duties including data entry, paperwork filing, and other support functions.
  • Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner while maintaining confidentiality.
  • Problem solving and contributing to team goals by sharing ideas and opinions.
  • Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually.


This position is not available to California residents.




This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekend and extended hours if necessary.



As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.



If offered the role, you will go through virtual training. You will receive ongoing support, mentoring and coaching as you develop your career.

Job Qualifications



  • High School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
  • Good organization skills with timely follow-up skills
  • Good oral and written communication skills
  • Knowledge of Excel and Word
  • Performs routine tasks of basic complexity under general supervision



We Offer:

  • Competitive salary starting at $33,200 - $37,400
  • Generous Paid Time Off
  • Medical, Dental, and Vision coverage
  • Company-matched 401(k) and company-funded pension
  • A culture of learning where you can expect to develop foundational skills for the future
  • Opportunities for both personal and professional development
  • Leadership teams that are communicative and engaged
  • Impactful work by serving customers and the community in times of need
  • Recognition and advancement opportunities
  • Learn more about Allstate benefits @ https://allstategoodlife.com

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. 
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. 

For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.