Willis Towers Watson

Technical Support Specialist

Posted on Apr 15 185 views Minneapolis, MN


The Role
As an entry level Pension Analyst you will perform with guidance from other team members, routine and recurring plan administration tasks for clients’ defined benefit plans (e.g., benefit calculations, annual data updates, assist with preparation of benefit statements)

Tasks
  • Work cooperatively with other team members (Willis Towers Watson plan administrators, actuaries) to complete tasks and to ensure unified delivery of services
  • Gain a thorough understanding of the plan design ( e.g., benefit formulas, options, eligibility)
  • Assist with case management for participant call support Prepare pension benefit packages in accordance with plan provisions and established procedures
  • Maintain complete and accurate work papers and audit trails
  • Learn and use Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
  • Serve as a contact with clients’ human resources personnel
  • Adhere to plan documents and government regulations in administering plans
  • Actively participate in team meetings and training activities
  • Be accountable to team members for agreements and commitments

The Requirements
  • Bachelors or Master’s degree in mathematics, finance, economics, statistics, management, human resources, human resource management, MIS, or any other major with significant quantitative course work with a minimum overall GPA of 3.0
  • Pension benefit calculation or other benefit determination experience is beneficial but not required
  • Solid mathematical and analytical skills
  • Work experience that demonstrates strong technical, and/or client service and leadership skills
  • Passion for solving problems and sharing solutions to exceed the standards of the client
  • Ability to be a self-starter and work independently, but also cooperatively in a close team environment
  • Ability to prioritize and have good attention to detail
  • Excellent oral and written communication skills
  • Strong Microsoft Office skills, particularly in Excel (i.e. pivot tables and lookup functions) is highly desired

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
EOE, including disability/vets