Sr. Communications Consultant, Social Experience

Posted on Apr 19 2 views Northbrook, IL

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

The Sr. Communications Consultant, Social Experience is a key resource within Allstate’s Social Media Center of Excellence (COE). This role is on the Social Experience Team, which is tasked with creating social content and experiences for Allstate that drive both brand reputation and the business.

The Sr. Communications Consultant, Social Experience will help bring our brand values and purpose to life through the creation (and distribution) of social content and experiences for Allstate’s social media channels. Content is not focused on our products, but our purpose as a company (examples include core values, corporate giving, Sustainability, empowering consumers, and sponsorships). Content isn’t a post, but an experience designed to evoke an emotional response and leave a lasting impression with our followers. We want to talk with them, not at them. Your work should result in increased content quality, engagement and brand love.

The Sr. Communications Consultant is the “showrunner” who knows how to bring creative ideas to life in partnership with our Creative and Production Teams. You are responsible for managing project timelines, communicating with internal and external partners, providing creative feedback and overseeing the production and publishing of final social creative. This person works tirelessly in service of great ideas.

As a person, the Sr. Communications Consultant is passionate about growing purpose-driven brands through social experiences. They are a social media expert (paid and organic) who enjoys playing at the intersection of PR, Communications, Influence and Advertising. They are excited to push boundaries and lead a new social vision grounded in consumer experiences.

Key Responsibilities
  • Develop, execute + publish social campaigns that facilitates an experience of our brand purpose.
  • Works with manager to develop campaign social strategies.
  • Works with manager to write creative briefs.
  • Proactively monitor cultural and category trends to uncover new insights that can be applied to the business.
  • Collaborate on integrated campaigns to develop social extensions specific to the behaviors and best practices for each platform.
  • Own project management/project schedule
  • Manage the day-to-day for social campaigns.
  • Manage a social content calendar.
  • Maintain relationships with key social platforms
  • Partner with media team for paid content.
  • Partner with Production team and consult on how creative gets made.
  • 3+ years advertising/marketing experience—understands campaign development and roles of each team
  • Experience with social media campaign creation + execution (paid + organic).
  • A creative advocate with a passion for big ideas.
  • Resourceful problem solver who likes to get stuff done.
  • Comfortable in managing constantly evolving platform landscape while providing clear POV’s and willingness to align / educate / compromise with internal partners.
  • Ability to provide strategic feedback to creative teams and report on content performance.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


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