Allstate

Avail - Salesforce Administrator (Remote Home Based Worker)

Posted on Apr 24 5 views Northbrook, IL


Avail is a car sharing service to help people get where they want to go–whether that’s to run errands, take an unforgettable road trip, or explore a new city–while helping locals earn cash from their unused cars. We are passionate about making shared transportation safe, simple, and affordable, and redefining what it means to own a car.

 

We’ve assembled some of the sharpest folks from across industries to compete against the antiquated system of traditional car rental. We put ideas into action and learn along the way in an open, collaborative work environment. As a part of Avail, you’ll make a direct impact and help build a business from the ground up. No matter where you’ve been, we’re always looking for fresh thinking and new perspectives. 

Job Description

As Avail looks to expand nationally, our customers remain our main priority as we grow. To maintain the quality of their experience as well as our own employees’, this individual will be a crucial member of our CRM team. This role will oversee some aspects of implementation, development, and maintenance for our CRM with an initial focus on Sales Cloud. This individual will work closely with functional and business teams, including Customer Support, Avail Assist, Trust & Safety, and Business Development.

Job Description
  • Serves as point-person for day-to-day Sales Cloud maintenance and optimization.
  • Provide support and ongoing optimization for Service Cloud infrastructure.
  • Responsible for highly complex Salesforce system configuration that services numerous stakeholders
  • Builds customized workflows and automations, suggests improvements to business processes to address strategic initiatives.
  • Captures business requirements needed to achieve initiatives and translates requirements into detailed design specifications.
  • Monitors field utilization and process automation in Salesforce and makes minor adjustments to campaign and flows with support from outbound sales team as needed.
  • Actively troubleshoots problems and provides full support to end users.
  • Engages and consults with functional teams reliant on Salesforce when launching platform enhancements and features.
  • Proactively stays current with system roadmap and strategic direction to understand functionality and behavior of software to drive business value.
Job Qualifications
  • Education: Bachelor’s Degree in Business, Computer Science, MIS, or equivalent work experience
  • Strong oral and written communication skills
  • 2-3 years of Salesforce Administration experience required
  • Salesforce Lightning experience required
  • Certified Salesforce Administrator preferred
  • Previous experience with Sales Cloud preferred
  • Ability to work independently, as well as within a team environment
  • Ability to thrive in a fast paced, cross regional, diverse, and dynamic work environment
  • Dedication to learn and develop with growing company and advocate for optimization
Compensation Data

Compensation range for this position is $56,000 - $90,800 per year, based on experience and qualifications.

That’s the day to day, here’s the bigger picture.

 

Avail was founded by The Allstate Corporation in 2018. But you’ll be working for (and at) Avail. Our work environment blends the ingenuity and flexibility of a startup with the scale and strengths of a Fortune 100 company. Perks include a generous PTO policy, flexible working options, and a focus on leadership, wellness, and culture. We also offer 401k, health insurance, and other employment benefits for your future.

 

See a job you love? We encourage you to apply, even if your experience isn’t a perfect match.

Learn more about life at Avail. Connect with us on Instagram and LinkedIn

 

We generally do not sponsor individuals for employment-based visas for this position.

 

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
 
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To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
 
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
 
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.