R.V. Nuccio & Associates Insurance Brokers, Inc.

P&C Licensed Entertainment Insurance Agent - Inbound Customer Service

Posted on Apr 27 631 views Remote


R.V. Nuccio & Associates, Inc. (RVNA) is a Property & Casualty Entertainment Insurance agency located in the Los Angeles Entertainment District that has been in business for over 30 years. We are a nationwide firm that is growing quickly and looking for bright individuals to complement our team.

Yes, we are an insurance agency, but not in the traditional, old-fashioned way you might be thinking. This is NOT a cold call position.

JOB SUMMARY
We offer industry-leading, on the job training that will prepare you to engage with customers, while learning about our entertainment industry insurance products. Your job is to offer superior customer service through phone and email to clients who would like to purchase or have questions about a particular insurance product.

RVNA offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.

WHY JOIN RVNA?
Every day, we aim to create a great customer experience for each of our clients. Simply put, we want to make purchasing insurance easy...one interaction at at time. And to do that, we need the very best people to join us.

Here's just some of what we have to offer:

  • Remote work from home position
  • No cold-calling
  • 7.5 work hours per day, 5 days a week
  • Full-time position with a set schedule
  • Competitive compensation
  • Healthcare benefits
  • Accrued paid time off plus paid holiday and sick time
  • Retirement planning options (401(K))
  • Supportive and motivating staff to help you succeed

KEY JOB RESPONSIBILITIES
On a typical day you will:

  • Assist customers in obtaining quotes and policies using our online platform.
  • Provide outstanding customer service by answering inbound calls, researching inquiries and responding to coverage and policy related questions.
  • Provide technical support to clients on the use of our company websites.
  • Handle all account transactions accurately and in a timely manner, including, but not limited to policy changes/endorsements, customer requests, and account follow-up as needed.
  • Maintain client files using our agency management system.
  • And other tasks as assigned.

JOB REQUIREMENTS
We are looking for an Insurance Agent with a passion for excellent customer service, the ability to function well in a team setting or on an individual basis, effective time-management and organizational skills, and exceptional communication and interpersonal skills.

A quiet home space and high-speed internet for remote work is a must!

Minimum Education and Experience:

  • High School Diploma required; college degree preferred
  • Active Property & Casualty or Personal Lines License Required
  • Bilingual language skills a plus
  • Typing speed of 50+ wpm
  • Strong computer skill set including MS Office, internet research, and social media experience

Knowledge, Skills, and Abilities:

  • You rise to the role of representing our products and believe in what you're selling.
  • You enjoy connecting customers to the right products for their individual needs.
  • You have the flexibility to adapt to changes in a growing organization.
  • You have strong attention to detail, dependability, and follow through.
  • You have the ability to work well and collaboratively in a team environment.

TAKE THE NEXT STEP
R.V. Nuccio & Associates, Inc. is proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workforce. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

Ready to join our team? Start the process by sending us your resume and let us know why you would be a good fit for RVNA. Make sure to include the best time to reach you for a phone interview. We'd love to hear from you!

ABOUT RVNA
RVNA serves a broad range of industries with products for events (weddings and special events), vendors, disc jockeys, professional photographers and videographers, film productions, as well as school groups for PTAs, PTOs, Booster Clubs, and various nonprofit chapters and clubs. Quoting and purchasing online is easy with our award-winning websites including www.rvnuccio.com, www.wedsure.com, www.djinsuranceinminutes.com, and more.