Lead Consultant-Allstate Management Consulting Services

Posted on Apr 30 Northbrook, IL 276 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

AMCS (Allstate Management Consulting Services) is a trusted internal organization providing integrated consulting services to enable our Allstate clients to achieve Our Shared Vision. We leverage enterprise resources to build a stronger business and act as an advisory partner that helps to improve Allstate performance by identifying and analyzing innovative business and technology opportunities, architecting new operating models, designing and improving business processes, and providing organizational redesign services.  We understand the organization and are able to influence business strategy by partnering with leadership and acting as connectors, bringing the right voices and fact-based information together so that business and technology leaders can make informed decisions that benefit our customers.

This position reports to a Manager and will be responsible for aiding or leading the development and execution of management consulting projects to drive transformational change. In addition this resource will be responsible for supporting the development of lower-level team members, aiding in the maintenance of the methodology of the consulting services and cultivating and fostering complex client partnerships and relationships.  This resource should be knowledgeable in one or more consulting service methodologies and should be able to help drive business opportunities that benefit Allstate and Allstate’s customers.

Key Responsibilities

Relationship Building

:  Builds, cultivates, and maintains long term relationships within the organization to support project delivery. Develops positive relationships based on trust with partners, effectively communicating across teams, departments, business partners, and users. 


:  Communicates effectively in challenging and complex situations.  Presents complicated information with efficiency, delivering a message that resonates with the audience.

Corporate Awareness

:  Possesses cross-functional awareness. Understands the different contributions from the AORs (Areas of Responsibility).

Project Scoping

:  Manages or assists with the development of proposals and approaches for single or multi-phase projects.  Provides mid-level thought leadership in identifying client needs and designing strategies and solutions to meet those needs with the appropriate management consulting methodology.  Helps ensure project approaches and strategies support organization and business goals.  Demonstrates financial acumen by articulating the business value for engagements.

Project Contracting

:  Leads or assists with contracting conversations of a moderate to complex nature to ensure client and consultant needs are identified and intended outcomes are understood. Works with team leaders and stakeholders to identify changes to deliverables and scope.  

Project Delivery

:  Executes projects and programs of moderate complexity.  Demonstrates an ability to apply agile consulting practices in a fast paced uncertain business environment. Seeks and utilizes relevant functional, business, and technical knowledge to identify and recommend the best solutions for clients. Takes a broad perspective to identify innovative solutions. Provides assumptions for models, interprets results, and reviews and provides feedback to improve the quality of deliverables.  Designs and presents strategic summaries of analysis and recommendations for multiple audiences, including executive level.  Leads the development of client documentation, and presents results and recommendations to the client.  

Project Management

:  Provides timely communication of project health to engagement leaders.  Identifies risks and issues that are internal and external to the engagement. Mitigates, resolves and/or escalates risks and issues as appropriate.  Monitors client satisfaction of delivery. 

Team Development

:  Leads team in evaluating and pursuing new business and operational improvement efforts. Identifies and implements improvements to internal team processes. Provides informal training to consultants on the team.

Consulting Acumen

:  Leverages and identifies opportunities to apply benchmarking data and industry research. Leverages external research, models and practices and applies them internally to bring thought leadership to the organization.  Contributes to thinking and thought leadership in the internal management consulting community. Builds greater depth in knowledge of management consulting tools and methodologies in specific areas and understands how and when to apply them. 

Job Qualifications
  • A Bachelor's degree is required for this position.
  • A Master’s degree in Business Administration (MBA) or advanced degree is preferred. 
  • 5+ years’ experience in management consulting, business transformation and operating model design, process design and modeling, and/or program and project management is preferred.
  • Experience leading business projects with a focus on how digital and emerging technologies impact optimal business designs is desired but not required.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

The minimum salary for this position is $82,000. The salary offered will be commensurate with experience.


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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