Senior Reinsurance Claims Manager (Remote- Home Based Worker)

Posted on May 3 Northbrook, IL 201 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary


The Senior Reinsurance Claims Manager works with a team of experienced staff that handle casualty reinsurance assumed claims involving alleged injury due to asbestos, pollution, product defects, and other “long tail” liabilities.  The coverage issues are often complex requiring an analysis of Allstate’s contractual liabilities, knowledge of the legal issues and standard industry practices that impact coverage under these contracts, and an ability to “issue spot” potential problems with the claims for coverage.


The Senior Manager provides the claims staff with guidance on contract interpretation, identification of potential coverage issues, and the resolution of disputes.  The Senior Manager works with the staff on prioritizing workloads, as well as implementing procedures for processing claims, maintaining claim files, and responding to reinsurance billings.  When needed, the Senior Manager works with the claims staff on reporting and responding to retrocessionaires. Guidance is provided through day-to-day management, as well as through training.   


In addition to working with the claim staff and management, the Senior Manager also works with representatives from other insurance companies, intermediaries (agents and brokers), and inhouse and outside counsel.  In cases involving disputed claims, the Senior Manager is required to appear for deposition and testify in court or at an arbitration hearing. The Senior Manager will be expected to represent Allstate in various reinsurance industry organizations.



The Senior Manager is a Home-Based Work Employee and, therefore, can live anywhere within the United States (with a few exceptions).  The Senior Manager will use tools like Microsoft Teams and Zoom to stay productive and connected to the team of claims handlers and to management.

Key Responsibilities


  • Manage a team of claims staff by providing guidance and training regarding:
  • Analyzing, evaluating, and processing reinsurance claims involving significant exposure and complex issues; 
  • Maintaining reinsurance claim files in a timely and accurate manner; and
  • Effectively managing caseloads with work completed in the established timeframe;   
  • Review, understand, and apply relevant provisions of casualty reinsurance contracts;
  • Determine coverage based upon the facts of the claim, the reinsurance contract language, industry custom and practice, and relevant caselaw;
  • Remain current on caselaw and significant developments in the insurance and reinsurance industry, and apply such knowledge to the management of the claims staff;
  • Manage claim audits;
  • Develop creative strategies and solutions for problematic claims and accounts;
  • Manage disputes, with the ability to negotiate complex matters;
  • Testify in a deposition and/or an arbitration hearing when required to do so;
  • Coordinate projects as assigned by management;
  • Provide written and verbal reports to management;
  • Develop training programs; and
  • Other duties may be assigned.


•    Bachelor’s degree is required, and a law degree is a plus;
•    10 + years related experience handling highly complex casualty claims;
•    Commercial experience with strong knowledge of reinsurance claims, contracts, and coverage issues;
•    Strong written and verbal communication skills including the ability to effectively collaborate with others at all organizational levels, as well as outside counsel and other parties;
•    Good organizational and project management skills with the ability to handle multiple concurrent assignments in a timely manner;
•    Strong problem solving, analytical, and decision-making skills; 
•    Experience negotiating disputes;
•    Ability and willingness to develop and implement creative solutions to complex problems;
•    Ability to work independently at a high level with peers, management, and other departments, as well as in a team environment, where appropriate; 
•    Ability to learn and utilize multiple claim systems and computer software; and
•    Knowledge of Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams.

Compensation Data


Compensation range for this position is $130,000 - $170,000 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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