Accounting Specialist-Lender Relations

Posted on May 3 Irving, TX 263 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description
  • Utilize knowledge and understanding of Lender Industry as it relates to Auto and Property Insurance, EDI, billing remittance and endorsement processing.
  • Ability to learn different systems used to support our mission; which include Procyon/Sirius, NOVA, Axcis, Interlink and Encompass Billing.
  • Works with 3rd Party Lienholders to ensure correct information is reflected on the Allstate Auto or Property policy.   
  • Performs advanced research utilizing systems and interpreting correspondence/emails received from lienholders, mortgage and tracker companies.
  • Manages workflow - completes a wide range of responsibilities and processes with minimal supervision or guidance.
  • Anticipates upcoming workflow changes and coordinates accordingly. 
  • Adapts to changing workflow demands. 
  • Demonstrates professional communications skills when interacting with mortgage companies, lienholders, and other business units; via email and over the phone.  
  • Demonstrates strong attention to detail, to effectively learn how to research and resolve a wide range of scenarios associated with IBOMT processing.
  • Schedule flexibility to assist supporting system testing that can after standard business hours or some weekends.
Job Qualifications

The skills required are:

  • Good oral/written communication skills
  • Ability to prioritize work and organize own time to meet deadlines
  • Ability to research disbursement/accounting transactions while using good analytical skills
  • Good teamwork skills
  • Ability to input and maintain excel documents and support the program

Experience required:

  • High School Diploma or GED
  • Working knowledge of Microsoft Office suite (Microsoft Excel, Word, Access and Outlook)
  • Experience researching cases that utilize multiple systems and wide ranging scenarios.
  • Proven track record for demonstrating strong attention to detail and working across boundaries.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


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Allstate generally does not sponsor individuals for employment-based visas for this position.


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