Willis Towers Watson

Accounts Receivable Specialist

Posted on May 4 Nashville, TN 87 views

Accounts Receivable Specialist – Collections responsibilities include full understanding and ability to research open receivable balances over 45 days old, call clients for payment status, research and return or apply collected credits, cash receipt adjustments and reconciliations of accounts as needed. This position also includes researching insurance information and providing customer service to field offices, clients, and carriers.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role




  • Reads and understands insurance documents in order to research issues

  • Researches account information to complete accounting activities related to cash application, collections or billing and communicates that information to field offices, clients or carriers as needed

  • Generate and review various reports related to unresolved accounts receivable issues then determine the necessary steps to clear any open balances

  • Records, stores, and maintains accounting information in either written form or by electronic filing system.

  • Generates, sends, and files transmittal letters, e-mails, and other written documents related to Accounts Receivable and Collections

  • Contacts Clients to discuss past due payments and other accounting related matters in a professional manner

  • Provides excellent customer service to the Field Office, Clients and Carriers




The Requirements




  • High school diploma or equivalent required

  • A college degree in accounting, or completion of some college accounting courses, is preferred

  • 1 year accounting clerical experience preferred

  • Knowledge of Accounting principles and practices

  • Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, and other office procedures and terminology

  • Ability to demonstrate strong professional communication skills, both oral and written

  • Knowledge of principles and processes for providing customer service including quality service standards

  • Ability to research, identify, and structure or classify essential information

  • Ability to read and understand work related documents

  • The ability to correctly follow a given rule or set of rules or instructions; apply these rules to specific problems to come up with logical answers

  • The ability to focus/concentrate to deliver expected work products, even while performing a task over a period of time

  • Ability to work effectively in a team and work effectively under stress or time constraint



EOE, including disability/vets

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