Claims Representative - Commercial Casualty Environmental/Mass Tort

Posted on May 5 Northbrook, IL 248 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Responsible for the overall management of complex claims in a Specialty line of business – diverse work in multiple claim areas, including primary & excess environmental and mass tort/long-tail liability claims. 

Key Responsibilities
  • Review and analyze policies, claim facts and applicable law in order to make coverage determination
  • Evaluate claims to determine potential liability, establish loss and expense reserves, formulate resolution plans and proposals
  • Work with management and counsel in overall direction and resolution of litigation and manage litigation costs
  • Make recommendations and establish action plans for the disposition of reported claims
  • Report regularly to reinsurers and assist with reinsurance collections
  • Conduct claim audits for exhaustion and compliance with guidelines and prepare results reports 
  • Provide written and verbal reports to management
  • Perform assigned accountabilities in accordance with established departmental guidelines to include evaluations, authority levels, claim guidelines 
  • Utilize computer software for the completion of assigned accountabilities
  • Create custom reports for data analysis
  • Participate in training programs
  • Other duties as assigned
Job Qualifications
  • Bachelor’s Degree 
  • 4 + years related experience handling claims under primary and/or excess coverage with moderate coverage issues. 
  • Commercial experience involving asbestos, environmental, and/or other mass tort and latent exposures a plus
  • Microsoft Office:  Intermediate – Excel, Word, Outlook. Basic-PowerPoint
  • Strong written and verbal communication skills including the ability to effectively collaborate with others at all organizational levels as well as outside counsel and other parties
  • Good organizational and project management skills in order to handle multiple concurrent assignments in a timely manner
  • Strong problem solving / analytical skills
  • Strong decision-making skills
  • Ability to work independently as well as with peers, management, other departments and in a team environment, where appropriate
  • General knowledge and ongoing learning of applicable statutes and case law
  • Comprehensive claims handling knowledge and skills
  • Negotiation experience
Compensation Data

Compensation range for this position is $56,000 - $90,800 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.


To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

More From Allstate

Sales Coach

Posted on Apr 2 Northbrook, IL 198 Views

Scrum Master (Remote or Hybrid)

Posted on May 13 Charlotte, NC 505 Views

Senior Trial Attorney - Dallas, TX

Posted on May 12 Dallas, TX 524 Views

Commercial Auto Adjuster - Remote/Home-Based Worker

Posted on May 11 Northbrook, IL 554 Views

Commercial Auto Adjuster - Remote/Home-Based Worker

Posted on May 11 Northbrook, IL 543 Views

Related Job Listings

Work At Home Vintage Experts

Insurance Agency Bookkeeper - REMOTE

Posted on May 20 Remote 3166 Views


Senior Accountant

Posted on May 7 Northbrook, IL 470 Views

The Travelers Companies, Inc.

Consultant, SOX Compliance & Audit Practices

Posted on Apr 20 Hartford, CT 635 Views

The Travelers Companies, Inc.

Financial Consultant

Posted on Apr 21 Hartford, CT 349 Views


Enterprise Strategy and Operations Consultant

Posted on Apr 24 Northbrook, IL 422 Views