Agency Process Specialist

Posted on May 10 Auburn, IN 366 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description

Allstate Insurance Company has an exciting, high impact and fast paced opportunity for individuals interested in development, networking, and a career in Allstate’s Sales Organization. 

The Agency Process Specialist helps develop business processes and programs as well as provides a broad range of support designed to help Independent Agents achieve their business objectives. You will work directly with our Sales Leaders, Independent Agents and their staff to increase growth in the Property and Casualty areas. Using expertise in recruiting, mentoring and training, and sales production, the Sales Organization is making an extraordinary impact at Allstate by providing the resources to grow sales, agent appointments and market share in regions across the country! 

The Agency Process Specialist is responsible for providing support to new and existing Independent Agents and staff through the delivery and implementation of agency processes during the on-boarding of owners and continue as agency development needs are identified. In addition, the Agency Process Specialist is equipped with the skills and capabilities to execute business processes, in which, promote growth within the exclusive agency. 

Duties will include: 

  • Educate and development new and existing Insurance Agents and staff over a defined time period
  • Identify basic to intermediate development opportunities for agencies and staff
  • Building upon and improve sales and marketing processes for the successful development of new and existing Independent Agents to support the achievement of business results 
  • Ability to leverage knowledge learned on the job and communicate findings/best practices to Sales Leadership  
  • The role is highly developmental in nature leading to exciting promotional opportunities within Allstate’s Sales Organization.  

The market covered for this opportunity will be GA, IL, WI and IN.

Job Qualifications
  • 4 year college degree preferred 
  • Strong consulting skills required
  • 2+ years of sales or client support experience required
  • Prior process and/or project management experience required
  • Prior business establishment, business development, distribution leadership preferred
  • Experience in training/coaching preferred
  • Ability to analyze data and make recommendations for improvement (preferred)
  • Ability to develop impactful internal relationships across business functions (preferred)
  • Strong communication skills (written and verbal) required
  • Ability to attain (required): P&C and Life and Health licenses as appropriate for the state
  • FINRA Series 6 and 63 (where applicable) 
  • Overnight travel when needed

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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