Willis Towers Watson

Modern Workplace Architect

Posted on May 20 Philadelphia, PA 173 views

The Modern Workplace Architect will assist in the overarching assurance of the Modern Workplace & Experience technology portfolio with strategic focus on the M365 suite, cloud enablement, optimized connectivity and flexible working solutions.

Our Modern Workplace & Experience team comprises product leads responsible for the strategy, roadmap and delivery for their element of our eco-system. The architecture team will focus on solution assurance while also partnering with both business and tehnology groups to guide and maintain alignment.

The Modern Workplace Architect will assume a lead role in our partnership with Information & Cyber Security and Infrastructure teams, ensuring cohesion in all design and development activities.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role




  • Evolve and develop technology solutions for integration into the Modern Workplace Roadmap.

  • Ensure alignment with other Information Technology domains and associated strategic initiatives.

  • Focus on key modern workplace capabilities such as Mobility, Analytics and Automation.

  • Support the continued cloud platform adoption, operational readiness and business enablement.

  • Focus areas include M365, EMS, ATP/AIP, Enterprise Voice, Conferencing and Power Platforms.

  • Provide solution assurance expertise in support of both technology and business stakeholders.

  • Oversee pre-operational technology reviews and conduct business value assessments.

  • Actively participate in the Technical Design Authority and review of solution design submissions.

  • Work closely with Business Technology teams, Program Management and the wider Design Authority.

  • Work in a multi-faceted environment and actively support; I&D, Intersectionality & Allyship programs.

  • Maintain continuous focus on technology to enhance business collaboration and productivity.

  • Adhere to core principles to maintain, Data Protection, Corporate Compliance and Risk Management.

  • Drive implementation programs for complex enterprise-wide solution deployments.




The Requirements




  • Appreciation of WTW business sector, focus areas, functions, technology needs and expectations.

  • Ability to translate business requirements into sustainable and effective solutions and services.

  • Possess detailed understanding of end user device portfolio and endpoint management environments.

  • Develop the role to align with Microsoft Modern Workplace Specialists to aid WTW transformation.

  • Familiarization of zero-trust network architectures, cloud connectivity and remote working scenarios.

  • Demonstrate understanding of Application, Desktop and Workplace virtualization solutions.

  • Expertise in a variety of Conferencing, Communications, Collaboration and Messaging services.

  • Exposure to the Cloud Transformation programs and associated operational and business benefits.

  • Experience and detailed understanding of legacy telephony and evolving Enterprise Voice solutions.

  • Excellent verbal and written communication skills with the ability to interact and influence at all levels.

  • Ensure talent, creativity, and opportunities for innovation are recognized and developed appropriately.



EOE, including disability/vets

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