Sales Support Consultant- Large Market (Allstate Benefits)

Posted on May 21 Northbrook, IL 102 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

This position will contribute to the Sales Support & Account Management (SSAM) Department by using their industry knowledge, expertise, and organizational skills to complete various requests. This position will feel comfortable contributing to strategic decisions, analyzing ambivalent problems, breaking down complex information, and assuming responsibility for quality of service. This Large Market position will thoroughly consider the implications of their decisions and will ask questions to get to the core of any issues.

Key Responsibilities

⦁    Develop and execute on standard client project plans and provide proactive client management.
⦁    Maintain reporting and records for all assigned accounts to ensure transparency and accurate recordkeeping.
⦁    Coordinate and collaborate with cross-functional teams to ensure completion of all tasks associated with management of accounts including implementation, ongoing service and issue resolution.
⦁    Complete standard and customized proposals.
⦁    Complete peer reviews on standard and customized proposals.
⦁    Develop personal connections with brokers/partners, enrollment firms and clients.
⦁    Initiate and drive communications that will provide optimal working conditions for a successful customer onboarding and life cycle experience.
⦁    Apply industry knowledge and critical thinking to provide exceptional and compliant services to accounts of any size.
⦁    Partner with AB Sales Lead to provide thorough customer updates, broker feedback and other pertinent action items that impact sales effectiveness.
⦁    Identify areas of opportunity and provide feedback to management for improvements.
⦁    Train Associates to develop their account management skills.

Supervisory Responsibilities:
This job does not have supervisory duties.

Job Qualifications

Education and Experience
⦁    3 or more years of related experience
⦁    Bachelor's Degree or equivalent experience

Certificates, Licenses, Registrations
⦁    None

Functional Skills
⦁    Excellent written and verbal communication skills. Must be able to read and interpret complex information, talk with customers and listen attentively
⦁    Must be able to work on multiple projects and complete high-quality work against strict and conflicting deadlines
⦁    Effectively build interpersonal relationship skills to establish working relationships with peers and colleagues
⦁    Creative problem-solving and strong interpersonal skills
⦁    Ability to embrace and respect the team culture approach
⦁    Excellent presentation skills in front of high-level executives
⦁    Exhibit a can-do approach and aspire to excel in a fast-paced environment
⦁    Assertive self-starter with strong organizational skills
⦁    Ability to work with little to no supervision
⦁    Must be proficient in the following applications: Microsoft Office (Word, Excel, PowerPoint), Adobe Pro and various administration systems

Compensation Data

Compensation range for this position is $65,000 - $75,000 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.


To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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