Lead Industrial Engineer (Remote)

Posted on Jun 1 Northbrook, IL 252 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Description



This role is within Business Process Redesign, an internal consultancy responsible for development of enterprise-wide operational consistency initiatives to drive expense reductions, improve the customer experience, and enable the organization to successfully deliver transformative growth initiatives. The Business Process Redesign team is responsible for leading the design and execution of processes which eliminate complexities, inefficiencies, high-cycle times and costs that conflict with simple and affordable insurance.



As a Lead Industrial Engineer on the Business Process Redesign team you will work with enterprise resources at the operational level to drive process improvements and identify compliance to process standards and strategies for consistent, repeatable flawless execution. You'll build a strong understanding of the company’s business processes and help ensure stakeholder objectives are met and represented in how service is built and delivered. You will also be responsible for aiding in the development, execution and leadership of projects across operational areas such as Service, Claims, the Contact Centers, and Agencies.  You will be a role model of change agility during our enterprise transformation, helping to drive a culture that embraces affordable, simple, and connected products; ensures interactions continually advance a customer’s connection to the enterprise; processes that are simple and lowest cost; and utilization of data and analytics to deliver a superior customer experience.



To be successful in this role you'll need a demonstrated application experience using analytical and industrial engineering skillsets in a business setting. 





Key Responsibilities


    Contributes to policy/program development
    Independently determines approach to managing projects and teams
    Leads complex/critical program execution
    Impacts teams and department and aspects of functional and business results
    Prepares reporting at enterprise, AOR and regional level to inform performance
    Tracks and analyzes program/program plan performance
    Evaluates current results, identifies variances to planned performance, analyzes causes of variance and recommends action through tracking expense plan performance
    Anticipates and makes observations on market specific implications of business strategies
    Provides program management on complex and challenging research or technical assignments
    Advanced knowledge in the use of data sources and applications to conduct research
    Can analyze data and review analysis from others
    Determines appropriate analyses to be conducted to make recommendations to achieve corporate goals
    Develops solutions to complex problems which require the regular use of ingenuity and innovation
    Promotes idea generation and experimentation update
    Builds cross-functional partnerships





    Professional with strong organizational, communication, people and project management skills
    Bachelors degree - Industrial Engineering
    Ability to analyze data and apply it to complex problem resolution
    5+ years’ experience in the use of industrial engineering methodology to conduct research 
    5+ years of project management experience
    3+ years relationship management experience
    5+ years of experience using statistical analysis



Compensation DataCompensation Data

The salary range for this role is $65K-$135K.  Salary is commensurate with experience.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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