Legal Office Team Leader - Atlanta

Posted on Jul 1 Atlanta, GA 1 view

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary


With Leadership direction, the Law & Regulations Office Staff Team Lead I role will be responsible for managing a staff comprised of paralegals and administrative assistants in a Staff Counsel Field Office.  The position will require day to day personnel management of staff, trend analysis, operational process development and implementation, office administrative and compliance support, along with actual reporting to the Senior Managing Counsel.


This position is hybrid role. As a hybrid employee, your time will be spent remote and at an Allstate Office. 

Key Responsibilities


  • Manage and lead the performance of non-exempt support staff comprised of Paralegals and Administrative Assistants to ensure file handling and team functions are performed successfully, consistent with attorney oversight, and individual and business goals are met. 
  • Manage the direction and oversight of intermediate projects and solutions to meet objectives. 
  • Implementation of tactical and strategic change within the Litigation Complex and Staff Counsel Office.                     
  • Collaborate with leadership team to support business objectives and deliver results. 
  • Drafts communications for implementation of Litigation Service protocols. 

Supervisory Responsibilities
This job does have supervisory duties 

Preferred Qualifications


Education and Experience

  • Associate degree and/or Paralegal Certificate or equivalent work experience 


Functional Skills 

  • Basic understanding of Law Firm Administrative Functions and Requirements 
  • Advanced ability to deliver results, collaborate, and make effective decisions  
  • Ability to understand business strategy as it relates to case retention, quality case handling and case disposition 
  • Ability to be a change champion with intermediate change management skills 
  • Advanced understanding and Knowledge of Nuance, Adobe Pro, Teams, Zoom, Microsoft Suite, One-Note, SharePoint, Share file and One-Drive 
  • Intermediate project management skills and quality assurance skills 
  • Advanced computer skills and ability to maneuver within and utilize litigation software 
  • Ability to engage, influence and motivate 
  • Ability to work in a "hybrid" work scenario (onsite and remote)

The candidate(s) offered this position will be required to submit to a background investigation.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.


Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


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To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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