The Travelers Companies, Inc.

User Experience (UX) Specialist - Business Insurance

Posted on Oct 27 Hartford, CT 36 views

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

Under moderate supervision, works in collaboration with UX colleagues. UX specialist partners with a collaborative, cross-functional team to research, design and usability test digital experiences.

Travelers offers a hybrid work location model that is designed to support flexibility

Primary Job Duties & Responsibilities

  • Advocates for user-centered design approaches and ensures adherence to UX guidelines at the project level.
  • Practices collaboration, experimentation, agility, and vigorous inquiry, while maintaining high standards and attention to detail.
  • Implements and provides feedback on UX best practices and objectives.
  • Serves as observer for, and may facilitate, UX research and testing efforts. Helps conduct competitive research and analysis. Translates research findings into design solutions.
  • Creates artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets.

Minimum Qualifications

  • Bachelor's degree in graphic design, psychology, human factors, social sciences or related field or 1 year of User Experience work experience required.

Education, Work Experience, & Knowledge

  • Typical incumbent experience level 0-2 years (including prior internship experience).

Job Specific Technical Skills & Competencies

  • Strong communication, organization, time management and interpersonal skills.
  • Familiarity or basic understating of web-based technologies.
  • Experience with wireframing / prototyping software preferred.
  • Familiarity with conducting end user interviews.

Environmental / Work Schedules / Other

  • Travel Requirements: Travel Occasionally

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

More From The Travelers Companies, Inc.

EDGE Summer & Year-Round Intern 2022

Posted on Oct 27 Hartford, CT 350 Views

Inside Auto Appraiser

Posted on Aug 11 Richardson, TX 125 Views

Northland Physical Damage Claim Representative

Posted on Nov 2 Saint Paul, MN 266 Views

Market Director, PI

Posted on Oct 29 Hartford, CT 438 Views

Change Management Lead ( Infrastructure / UX ) - Remote

Posted on Oct 18 Hartford, CT 314 Views

Related Job Listings

Work At Home Vintage Experts

Personal Lines Customer Service – Call Center – REMOTE

Posted on Oct 30 Remote 4472 Views

Work At Home Vintage Experts

Employee Benefits Agency / Broker - Account Manager or Customer Service Rep

Posted on Nov 15 Remote 4977 Views

The Travelers Companies, Inc.

Customer Service Representative

Posted on Oct 19 Richardson, TX 237 Views