Associate - Absence, Disability Management and Life

In this role you will have the opportunity to learn technical content and skills applicable to a variety of Group Benefits and Programs including: Sick Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long-term Disability, Family and Medical Leave (FML), Vacation and Paid Time-off

(PTO), Life Insurance and Accidental Death and Dismemberment (AD&D) Insurance. As a member of the ADML team, you will consult with multiple clients on a variety of challenging and complex projects. You will initially focus on developing and enhancing technical skills to support the ADML team and

provide support on ADML projects, including creating client deliverables, contributing to new business activities and participating in the evaluation of program performance.

The Role

• Complete complex cost analyses for vacation, sick time, salary continuation and short- and long-term disability plans, as well as PTO, FML, life and AD&D programs


• Conduct compliance audits of short and long term disability and other paid time off programs


• Ensure the strength and accuracy of vendor market intelligence by regularly reviewing and assessing competitor absence and disability programs


• Manage the vendor procurement process by assembling appropriate data, customizing the RFP template, responding to vendor questions, and confirming that all analyses comparing vendor products, services and contracts are complete and accurate; consult effectively with clients and vendors regarding data collection and project execution


• Conduct on-going plan management by monitoring vendor and program performance and evaluating program trends; recommend and implement program enhancements when needed


• Understand the regulations governing FMLA, Statutory Disability and ERISA as it relates to absence programs. Learn best practice plan design elements and industry standards for program service delivery.


• Manage the preparation of client presentations and other client deliverables


• Contribute to sales and marketing efforts by drafting proposals, responding to RFPs and, when needed, participating in sales meetings with potential clients

The Requirements

• 2+ years experience working with disability plans, ideally gained in an underwriting, claims, or actuarial role at a group health carrier, at a disability management vendor or at a benefits consulting firm


• Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget


• Solid financial analysis skills


• Ability to work both independently as well as on a team


• Attention to detail in all work and work products


• The analytical and creative skills needed to draw conclusions and identify trends from data in a logical, systematic way


• Track record of success in managing client issues and relationships


• Excellent skills with Microsoft office tools such as Power Point, Excel and Word


• Strong oral/written communications skills; comfortable interacting with professionals at all levels


• Availability to travel at least 15% (mainly day travel)


• Bachelor’s degree required, preferably with significant quantitative coursework


• State Life and Health license required within 90 days of joining

Willis Towers Watson may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.

EEO, including disability/vets