Senior Property Adjuster - Field and Virtual Large Loss

Posted on Jul 15 San Francisco, CA 267 views

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

External Candidates

Sign on bonus of $1,000 if you have an active adjuster license in the State of FL, TX or the state you’re hired to work in

A day in the life of a Senior Field and Virtual Large Loss Property Adjuster:
  • Spend the greater portion of your day handling claims virtually from home and when needed, traveling to loss sites that have been damaged by fire, water, weather or other unexpected events
  • Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages
  • May handle mitigation, additional living expenses (ALE), contents, and claims with Public Adjusters and attorneys involved
  • When you are not in the field, use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
  • Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy
  • Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
  • Negotiate claim settlements with customers in accordance with business unit standard methodologies
  • Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually
  • In our virtual environment, adjusters are required to participate and be on camera during online meetings and trainings
You’re provided with comprehensive training:
  • We cover the cost to help you study for and earn your license     
  • We offer 3 months of full paid training plus on the job training for up to an additional 3 months
  • Ongoing training opportunities for continuous improvement 
What’s in it for you?
  • Competitive compensation – this role will pay based on prior related experience
  • You will work from home when you are not travelling to a loss site
  • Eligible for Event Pay
  • Internet reimbursement
  • Generous paid time off (PTO)
  • Tuition reimbursement
  • Cafeteria style health insurance plan – starts day one
  • 401k match and pension plan
  • Volunteer opportunities + matching donations
  • Visit to learn more 
You’re a great match for this role if you have:
  • Have a High School Diploma/GED or higher (Bachelor’s Degree preferred)
  • Have 5+ years of property claim handling experience or experience in a related field (i.e., construction, restoration, mitigation)
  • Have experience using estimating software like Xactimate required
  • Value providing an effortless customer service experience
  • Enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples’ lives through outstanding customer service
  • View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions 
  • Are organized and able to multi-task in a fast-paced environment
  • Are known for clear and professional communication – both written and verbal
  • Are bilingual and/or having prior military experience – it’s a plus
  • Have a valid driver’s license
  • Have the ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one-story roof and two-story roofs with less than a 6/12 pitch
When will I work?:


Compensation offered for this role is $65,000-$100,000 and is based on experience and qualifications.


Good Work. Good Life. Good Hands®.


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

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