Willis Towers Watson

Health and Benefits- Associate Director

Posted on Jul 21 San Francisco, CA 2 views

The Role:

As a Health and Benefits Consultant, you will be at the forefront of managing projects for medium to large clients and leverage your experience as a benefits expert to make recommendations on plan design and management on the full array of health and benefits programs. You will participate in new business activities and the creation of new intellectual capital. You will position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point on all projects and working alongside industry experts on cutting edge solutions.


  • Play a lead role in the design/management of group life, health, dental, disability and time off plans for medium to large clients, including:

  • Benefit plan analysis, design, cost savings and funding strategies

  • Vendor procurement, negotiation and optimization

  • Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

  • Serve as lead project manager and day to day contact for clients; materially contribute to project plan creation and lead the team on

  • delivery; ensure progress against established objectives, budgets, timelines, deliverables and quality standards

  • Proactively advise clients around service issues; develop and implement processes and policies to improve overall client delivery

  • Maintain and cultivate strong carrier relationships

  • Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team

  • Build relationships internally and collaborate effectively on cross-functional teams

  • Review analytical work, mentor and develop Analysts and Senior Analysts

  • Contribute to the development of new intellectual capital


  • 5 + years’ experience and success in the design/management of group health and welfare plans gained in a consulting or brokerage environment; alternatively, similar experience in a consultative role gained at a carrier or vendor

  • Strong financial skills; prior experience in health and welfare

  • product pricing or underwriting preferred

  • Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines

  • Demonstrated success in managing client issues and relationships

  • Desire and ability to expand relationships with current clients

  • Polished and well developed oral and written communication skills

  • Self-starter attitude and ability to work individually and as part of a team

  • Flexibility and proven ability to identify and resolve issues

  • Strong analytical, creative and integrative skills

  • Experience in training/mentoring junior staff

  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

  • Availability to travel on an as needed basis

  • Bachelor’s degree required, preferably with significant quantitative coursework

  • Life and Health license required within 6 months days of joining

  • CEBS designation, or health and welfare underwriting training is an asset

EOE, including disability/vets

Willis Towers Watson may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.

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