Willis Towers Watson

Global Benefits Consultant

Posted on Nov 7 Chicago, IL 66 views

As a Global Benefits Consultant, you will work closely with our Integrated & Global Solutions team and Expatriate Benefits Centers of Excellence to provide consulting services to multinational companies concerning local, regional and global expatriate employee benefits. You will coordinate and manage global benefits projects, working closely with client headquarters, local country client contacts and other Willis Towers Watson consultants and Expatriate Benefits COE teams around the world. You will serve as the project manager and day to day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.

The Role




  • Deliver superior, consistent project management:

    • Draft statements of work, project plans and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries

    • Serve as the day to day project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards

    • Serve as primary, daily contact to clients located in headquarters as well as overseas offices concerning delivery of services, coordinating with Willis Towers Watson Consultants globally



  • Manage client expectations and raise appropriate issues to Senior Consultants and Lead Relationship Managers

  • Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects

  • Participate in special projects including mergers and acquisitions, benefit plan strategy and design, plan management and governance strategy, and global financing and funding policies

  • Perform technical check of work products including calculations and accounting results

  • Contribute to the development of new tools and approaches, including financial analysis, benchmarking and trend forecasting, and standardization of reporting

  • Meet revenue and billable hour goals as described by manager

    • Support the generation of new business as part of the broader team

    • Develop new business opportunities and enhance existing relationships

    • Directly contribute to clients’ success through applying your technical expertise



  • Build relationships internally and collaborate effectively on cross-functional teams

  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

  • Develop relationships with vendors in key markets and build upon preferential terms for the Expatriate Center of Excellence

  • Serve as mentor to project team associates



The Requirements




  • 7+ years of experience working on global benefits programs and demonstrated expertise in delivering consulting services to multinational organizations.

  • 4+ years of experience advising clients specifically on benefits strategies for globally mobile employees

  • Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget

  • Strong client relationship, interpersonal and team skills

  • A professional presence with polished and well developed oral and written communication skills

  • Self-starter attitude and ability to work with ambiguity

  • Flexibility and proven ability to diagnose and resolve issues

  • Strong analytical and creative skills

  • Enjoys training/mentoring junior staff

  • The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges

  • Working knowledge of Excel, MS Project, MS Word

  • Availability to travel on an as needed basis

  • BA/BS degree; CEBS and/or IFEBP certification preferred but not required

  • Experience living and working overseas and foreign language skills preferred but not required



The Company



WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at www.wtwco.com

WTW is an equal opportunity employer

WTW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of WTW are considered property of WTW and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for WTW, any such agency must have an existing formal written agreement signed by an authorized WTW recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by WTW.

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