Willis Towers Watson

Senior Associate, Health & Benefits Client Service Team

Posted on May 10 Chicago, IL 1 view

The Role


  • Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients including:

    • Benefit plan analysis, design, cost savings and funding strategies

    • Vendor procurement, negotiation and optimization


  • Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

  • Partner with Consultants to deliver superior project management on select clients

  • Perform financial analysis including developing pricing and employee contributions strategies, modeling plan design alternatives and calculating reserves

  • Conduct benchmarking studies and other research, provide value added analyses and summaries

  • Analyze and compare vendor products, services and contracts

  • Design, distribute and evaluate responses to survey and Request For Proposals

  • Build relationships internally and collaborate effectively on cross-functional teams

  • Review analytical work, mentor and develop junior level staff

  • Contribute to the development of new intellectual capital



The Requirement

  • 5+ years’ experience dealing with the financials of health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting/ actuarial function of an insurance company
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
  • Flexibility and proven ability to identify and resolve issues
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Strong written and verbal communication skills
  • Self-starter attitude and ability to work individually and as part of a team
  • Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work strongly preferred
  • Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines
  • Demonstrated success in managing client issues and relationships
  • Desire and ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work individually and as part of a team
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Experience in training/mentoring junior staff
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • Availability to travel on an as needed basis
  • State Life and Health license required within 90 days of joining
  • Bachelor’s degree required, preferably with significant quantitative course work

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