Willis Towers Watson

Director, Health & Benefits, Client Service Team

Posted on May 27 Minneapolis, MN 463 views

The Role:



As a Health and Benefits Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.


  • Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards

  • Proactively advising clients and ensuring the delivery of superior client service

  • Leading vendor procurement strategy, negotiation, implementation, and optimization activities

  • Engaging specialist resources and subject matter experts to solve for client needs and generate new business

  • Materially growing Health and Benefits revenue through anticipating client needs, cross-selling new solutions to current clients, and serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs

  • Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues

  • Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards



The Requirements:




  • 10+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor

  • Strong financial skills: prior experience in health and welfare product pricing, underwriting or valuation work preferred

  • Ability to expand relationships with current clients

  • Polished and well developed oral and written communication skills

  • Flexibility and proven ability to identify and resolve issues

  • Strong analytical, creative and integrative skills

  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

  • State Life and Health license required within 90 days of joining

  • CEBS designation, or health and welfare actuarial or underwriting training desired

  • Bachelor's degree strongly preferred; high school diploma required



The Requirements:



  • 10+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
  • Strong financial skills: prior experience in health and welfare product pricing, underwriting or valuation work preferred
  • Ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired
  • Bachelor's degree strongly preferred; high school diploma required


This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits



Base salary range and benefits information for this position are being included in accordance with requirements for various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role base on several factors, including but not limited to location of the role, individual qualifications, education/profession certifications, experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation



The base salary compensation range being offered for this role is $140,000- $175,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits

    : Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits:

    Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off

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