N.Y. Lawmaker Aims to Clamp Down on Unfair Claim Settlement Practices

January 30, 2013

  • January 30, 2013 at 1:42 pm
    hmmmmmmm says:
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    Does anyone else see the irony that requires, in a time of disaster, to make an on-site inspection within 7 days, when many roads were closed and even if the roads were open, there was no gasoline for vehicles? I agree that measures must be taken to allow people to access claims departments for at least funding for Section D coverage for hotels, etc

  • January 30, 2013 at 2:11 pm
    Wild Bill says:
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    Clearly Ms. Malliotakis is a pawn for the Plaintiffs’ Bar. Most od what she includes is already addressed in exising law. Setting hard deadlines for a disaster will work about as well as zero tolerance policies have worked in schools. Will she also demand that courts resolve the new flood of cases within 10 days of filing? Absurd! Will acutally do more harm than good and we all know the average premium payer is the one who will bear the cost.

  • January 30, 2013 at 4:24 pm
    willy wonka says:
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    Hurray! Why did it take a Catastrophic event to get wise to the insurance way of doing business.

    Insurance companies do this as a day to day, normal procedure.

    Ya know.

    Just like Nationwide and others alike is on the agent’s side when it comes to hiring agents. Churning them in and out like its a mill.

    They all do it. And why?

    Because they can.

  • January 30, 2013 at 4:45 pm
    InsGuy says:
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    Got any JUA’s or state run wind pools up there? Better look what happened to Citizen’s in Louisiana. Who’s more apt to be inefficient at handling their claims, insurers? No, They’ll do a pretty good job at adapting to rules laid down – just makes LAE trend upward, which eventually results in higher premiums.

  • January 30, 2013 at 4:47 pm
    InsGuy says:
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    “Poor communication, little action, and lack of urgency from insurance carriers are among the most stressful issues my constituents are facing in the aftermath of Hurricane Sandy,” Malliotakis said in a statement.

    These are not terms in most insurers (successful ones, anyway) playbook. Can she say the same for herself and her colleagues?

  • January 30, 2013 at 5:01 pm
    caffiend says:
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    I have a client who is a flood claims adjuster, and after talking to him, I can clearly see some problems with the following sections:

    • failing to conduct an on-site inspection within seven business days from submission of the claim;

    • failing to provide the claimant with a copy of the adjuster’s report within three business days from the inspection;

    • failing to provide a determination on the claim within 30 calendar days from furnishing claimant with a copy of the report;

    I know for a fact that when he went up there, he was handed a stack of 150 claims to adjust, half of which were in areas where travel was restricted to emergency personel only. So there goes that whole 7 day thing. Of those claims that he was able to adjust, most had major (read 30-70% of policy limits) damage that required a much more in-depth report & photos. I suspect that it takes greater then 3 days to handle just one of those claims, much less doing several inspections during the day, then typing everything up at night.



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