View this article online: https://www.insurancejournal.com/news/east/2018/09/10/500581.htm
Todd A. Bryant has been named managed care ombudsman with the Virginia State Corporation Commission’s (SCC) Bureau of Insurance, effective September 10, 2018.
Bryant has worked in the Ombudsman’s Office as a senior insurance market examiner for the past six years. The Longwood University graduate joined the Bureau of Insurance in 1999.
He replaces Thomas S. Bridenstine, Virginia’s first managed care ombudsman, who will retire effective December 1, 2018.
Established in 1999, the Office of the Managed Care Ombudsman helps Virginia consumers understand their rights and the processes available when dealing with managed care health insurance plans, (MCHIPs) such as health maintenance organizations and preferred provider organizations.
In his new role, Bryant will manage the day-to-day activities of the Office of the Managed Care Ombudsman, assist consumers in understanding their rights and how to resolve problems with their MCHIPs and answer inquiries from consumers, health care providers and others. He can also help guide consumers through insurance providers’ internal appeal processes and help them submit an appeal.
Source: Virginia State Corporation Commission