Keep it simple stupid (kiss).. I called Zurich for a particular case once. It was only about $25,000 in premium but it was a bit complicated to write. The gentleman there told me that Zurich is so large that they don’t even know where to send an agent to ask a question on a piece of business. Funny how the little guy is the first to know in many situations. This was about 4 years ago… when I hung up the phone I shook my head in amazement of how incompetent some companies are. Makes the little guy feel as if he has a chance at success in this big world of ours.
Keep it simple stupid (kiss).. I called Zurich for a particular case once. It was only about $25,000 in premium but it was a bit complicated to write. The gentleman there told me that Zurich is so large that they don’t even know where to send an agent to ask a question on a piece of business. Funny how the little guy is the first to know in many situations. This was about 4 years ago… when I hung up the phone I shook my head in amazement of how incompetent some companies are. Makes the little guy feel as if he has a chance at success in this big world of ours.