A new Web site, designed specifically with the needs of risk management clients in mind, will be unveiled by ACE Risk Management (ARM) at this year’s annual Risk and Insurance Management Society, Inc.’s Conference, April 6 through 10, in Chicago. ARM, part of ACE USA, offers comprehensive Risk Management Programs and Services, which are uniquely designed and customized to assist companies in any industry deal with the significant costs of financing and managing risk.
The ARM Web site has many major components, including a state-of-the-art customer portal.
“We designed the ARM Website specifically with our customers in mind,” said William N. Curcio, president, ACE Risk Management. “We talked to our customers and learned of their specific Web-based needs. Their valuable insight has helped us to develop the tool they want.”
The ARM Customer Portal will provide online access to specific policy information to current customers. Through this password protected site, customers will be able to access their own pertinent information regarding their insurance program including policies, endorsements, legal agreements with ARM, premium audit information and information on cessions being made to a captive, if applicable. This information is available online to the customer, in an easy-to-print version.
The home page, with its focus on “Partners in Managing Risk,” will act as a communications guide, providing contact information for key personnel and senior management staff; a comprehensive view of ARM new products; a calendar of upcoming ARM and industry events; links to ARM business partners and service providers, including major brokers and third-party claim administrators. The site will also include up-to-date industry information in its “Marketplace News” section.
In terms of availability, ARM’s goal is to have the Customer Portal portion populated to a point where it can be rolled out to a select group of customers within the next few months, with the remaining customers having access before the end of the year.